Head of IT

The Role

You'll lead Haus's IT functionowning systems, identity, and endpoint management for a distributed workforce. You'll scale the team, establish modern, secure-by-default practices, and partner with leaders across Security, Engineering, and People to keep Haus fast and safe as we grow. Haus is a growth-stage B2B SaaS company. We move fast, ship often, and keep security, reliability, and great employee experience at the core of how we work.

What You'll Do

Own IT strategy & roadmap : Define a 1224 month plan across identity, device, collaboration, network, and IT service delivery.

Lead the team : Hire, coach, and develop high-performing IT engineers / analysts. Establish clear SLAs and KPIs.

Systems & identity : Architect and administer SSO / MFA, lifecycle automation, and access governance (e.g., Okta / Azure AD, SCIM, JIT).

Endpoint management : Drive zero-touch provisioning, MDM, hardening, and patching for macOS / Windows (e.g., Kandji / Jamf, Intune) at scale.

ITSM & support : Stand up / optimize ITIL-aligned workflows (incident, request, change, problem), knowledge base, self-service.

Security partnership : Implement zero-trust controls, least-privilege access, device compliance, and assist with audits (SOC 2, ISO 27001).

SaaS portfolio & vendor mgmt : Rationalize tools, negotiate contracts, manage budgets, and measure utilization.

Collaboration stack : Own Google Workspace / O365, Slack, Atlassian, Zoom, Notion, etc.uptime, data hygiene, admin guardrails.

Employee lifecycle : Automate onboarding / offboarding, role-based access, and periodic access reviews.

Business continuity : Own endpoint / tenant backups, incident response playbooks, and disaster recovery testing for IT layers.

Data & reporting : Build dashboards for asset inventory, compliance, SLA adherence, and risk posture; brief execs regularly.

What You'll Bring

10+ years in corporate IT, with 5+ years leading teams; proven scope at a growth-stage B2B SaaS company.

Deep expertise in identity, MDM, endpoint security, and SaaS admin for a remote / hybrid workforce (2001000+ employees).

Hands-on mastery with : Okta / Azure AD, Google Workspace / O365, MDMs (Kandji / Jamf / Intune), EDR (CrowdStrike / Defender), device encryption, patch mgmt, and scripting / automation (Terraform, Python, Bash, PowerShell preferred).

Strong ITSM background (Jira Service Mgmt / ServiceNow), with measurable SLA wins and self-service adoption.

Audit / readiness chops (SOC 2 / ISO 27001), access governance, and vendor / security reviews.

Clear, concise communicator; empathetic leader who builds trust, accountability, and high standards.

Nice to have : network fundamentals (SASE / ZTNA), BYOD / COPE policy design, data loss prevention, procurement / finops experience.

Tools We Use (today)

Okta, Google Workspace, Slack, Zoom, Atlassian, Notion, Kandji / Jamf (macOS), Intune (Windows), CrowdStrike / Defender, Jira Service Management, 1Password.

What We Offer

We're a high-performance, low-ego team operating in a fast-moving environment. We care deeply about our customers and expect everyone to take full ownership of their work this is a place where high expectations fuel even higher growth.

If you thrive in ambiguity, take pride in raising the bar, and want to work alongside top-tier peers who challenge and support you, you'll find unmatched opportunities here. If you're looking for predictability or rigid structure or you prefer order-taking to go-getting, we're probably not the right fit and that's okay.

We work in small, mission-driven teams that prioritize inclusion, collaboration, and growth over hierarchy or red tape.

Some of our benefits include :

• Flexible PTO - take time when you need it!
• Equity Startup environment with part-ownership in our successes
• Top of the line health, dental, and vision insurance - multiple plan options so you can pick what fits you best
• WFH stipend to support the set up you need to be productive
• Events & Offsites opportunities to connect and celebrate in real life!
• Free Lunch Grab a bite on us when you choose to work from the office (hub locations include SF, NYC and Seattle)
• New Parent Leave take time to welcome your newest Hausmate

Haus is an equal opportunity employer. We make hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We believe diverse perspectives make us stronger and are committed to an inclusive culture where everyone feels seen, heard, and empowered to contribute. Bring your authentic self we would love to hear from you.