ADC Engineer I, Amazon Dedicated Cloud Relational Engineering

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet AWS is seeking a ADC Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).

On a typical day our engineers may dive deep to find the root cause of a customer issue investigate why a metric is trending in the wrong direction or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support and innovate to automate operational tasks.

You will be able to take a defined project break down the work to help define milestones and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve mitigate or escalate operational concerns in a timely manner

Our company credo is Work hard. Have fun. Make history. You will love what you do and instinctively know how to make work fun.

A successful Engineer joining the team will do much more than write code and triage problems. You will work with Amazons largest and most demanding customers to address specific needs across a full suite of services. You will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers we are building the future one innovative product service and idea at a time.

This position requires that the candidate selected must currently possess and maintain an active TS / SCI security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS / SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

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Key job responsibilities

• Diagnose and root-cause issues in ADC driving complex investigations for the team.
• Participate in the ADC oncall rotation
• Collaborate across the org and service teams to establish priority alignment deployment planning and roadmap parity.

A day in the life

The ADC DBS Relational team supports all RDS products and platforms in the ADC regions. Amazon RDS provides six familiar database engines to choose from : Amazon Aurora Oracle Microsoft SQL Server PostgreSQL MySQL and MariaDB.

About the team

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (IoT) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81900 / year in our lowest geographic market up to $152000 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Key Skills

Anti Money Laundering,English Speaking,Data Entry,Food,Investigation,Adobe Indesign

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 81900 - 152000