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Program Manager
Program ManagerUS Chamber of Connection • Seattle, WA, US
Program Manager

Program Manager

US Chamber of Connection • Seattle, WA, US
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Do you light up around people? Love this city? Obsessed with making events unforgettable? We're looking for a powerhouse connector to help put on some of Seattle's most exciting gatherings—working with sports teams, arts groups, museums, and civic leaders to make Seattle the most welcoming and connected city in America.

About the Seattle Chamber of Connection

The Seattle Chamber of Connection is a rapidly growing nonprofit with a world-class team working to strengthen belonging, civic trust, and connection across Seattle. In our first year alone, we launched beloved citywide programs, activated thousands of residents, and built partnerships with many of Seattle's most iconic institutions. And we're just getting started.

Our mission is bold :

Build the most connected city in America—and create a model that can be replicated nationally.

We do this through large-scale programs, volunteerism, newcomer engagement, and supporting community builders on the ground. As an early-stage organization, we offer a dynamic environment with enormous opportunities for learning, leadership, and shaping the future of our work.

Position Overview

The Program Manager will lead the day-to-day planning, coordination, and execution of the Chamber's flagship programs—Welcome Days, Best Days Ever, Seattle Newcomer Games, and the Seattle Community Builders initiative. This role also supports ongoing volunteer engagement and ensures strong, consistent participant experiences across all events and activities.

Because the organization is in an early stage of growth, this position will operate with high versatility and visibility. The Program Manager will work closely with the Executive Director, Charlotte Massey, an experienced entrepreneur and Seattle community builder. This role will sometimes serve in a capacity similar to a chief of staff or special assistant, helping to translate strategic ideas into action. This may include assisting with partner outreach, preparing materials for meetings, supporting internal systems, conducting strategic research, and managing cross-departmental initiatives.

This is a hybrid role, but the candidate must be based in Seattle and able to attend in-person meetings, programs, and events, including often on evenings and weekends. The role involves travel across Seattle for events, neighborhood partnerships, and community outreach.

Key Responsibilities

Program Management & Execution

  • Lead day-to-day operations, logistics, communications, and execution for Welcome Day, Best Day Ever, and Newcomer Game events.
  • Support the Seattle Community Builders program, including scheduling, cohort coordination, prepping materials, and partner communication.
  • Track program timelines, deliverables, and milestones; maintain documentation and systems that support high-quality programming.
  • Coordinate with partners, vendors, venues, and community organizations to support program needs.
  • Assist with program evaluation, data collection, participant feedback, and continuous improvement.

Event & Logistics Support

  • Lead onsite setup and breakdown for events, including signage, materials, merchandise, and check-in stations.
  • Handle light physical tasks such as moving supplies, transporting materials, or rearranging room setups (with reasonable accommodations).
  • Coordinate travel logistics and scheduling for programs across varying Seattle neighborhoods.
  • Volunteer Engagement

  • Assist in recruiting, onboarding, training, and supporting volunteers for program events.
  • Provide clear instructions, positive volunteer experiences, and ongoing communication.
  • Help maintain volunteer data, recognition efforts, and engagement strategies.
  • Cross-Organizational Support

  • Serve as a close collaborator and operational partner to the Executive Director.
  • Assist with preparing briefings, meeting materials, slide decks, talking points, and follow-up plans.
  • Help manage strategic relationships, including community partners, stakeholders, and neighborhood leaders.
  • Support early-stage systems-building (CRM, processes, workflows, documentation).
  • Contribute to special projects, pilots, and emerging initiatives as the organization grows.
  • Represent the Chamber at public events, partner meetings, and community gatherings.
  • Qualifications

    Required

  • Must be based in Seattle, with reliable availability for in-person activities, including some evenings and weekends.
  • 2–5 years of experience in program management, event coordination, nonprofit operations, or similar roles.
  • Strong project management skills, with the ability to juggle multiple timelines and priorities.
  • Excellent written and verbal communication skills.
  • Strong relationship-building abilities and comfort working across diverse communities.
  • Experience working in fast-paced or early-stage environments, with comfort adapting as needs evolve.
  • Ability to work independently, take initiative, and operate with a high degree of responsibility.
  • Comfortable with hands-on event and logistics work.
  • Preferred

  • Experience working with volunteers or community-based programming.
  • Background in civic engagement, community building, philanthropy, or local Seattle issues.
  • Experience supporting senior leadership or running cross-functional projects.
  • A passion for operational excellence and improving processes.
  • To apply, please submit a cover letter and resume on LinkedIn.

    Learn more about us and our programs at :

    https : / / www.seattlechamberofconnection.org /

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