Enrtry Level Customer Service Agent

Description

Position Overview :

Communiboost We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and assistance through various communication channels, including phone, email, and chat. Your primary objective will be to ensure a positive customer experience by addressing inquiries, resolving issues, and providing information regarding our products and services

Salary Range : $21.00 - $30.25 hourly

Location : Fayetteville, NC

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat channels.
• Assist customers with product information, order status, and service requests.
• Resolve customer complaints and issues in a professional manner.
• Document customer interactions and maintain accurate records in our systems.
• Collaborate with team members to enhance the overall customer experience.
• Provide feedback on processes and suggest improvements to management.

Skills, Knowledge and Expertise

Benefits

If you are passionate about event planning and have a keen eye for detail, we’d love to hear from you. Please submit your resume and a cover letter explaining your interest in the role and relevant experience.

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.