Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Shreveport, LA, US
Associate Team Leader

Associate Team Leader

H&R Block • Shreveport, LA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #18101

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Shreveport, LA, US

    Job_description.internal_linking.related_jobs
    ACT Team Lead

    ACT Team Lead

    Seedlinks Behavior Management, LLC • Shreveport, LA, United States
    serp_jobs.job_card.full_time
    The ACT Team Leader position involves the supervision of a small number of non-licensed staff and direct service provision in a behavioral healthcare setting. The employee is responsible to develop,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Stonewall, Louisiana, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Therapy - PT

    Therapy - PT

    Reliant - Pierremont Healthcare Center • Shreveport, LA, United States
    serp_jobs.job_card.full_time
    Reliant - Pierremont Healthcare Center.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you fi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse - PACU - Post Anesthetic Care in Stonewall, LA - $8786 / month

    Travel Nurse - PACU - Post Anesthetic Care in Stonewall, LA - $8786 / month

    VETTED • Stonewall, LA, United States
    serp_jobs.job_card.temporary
    Job Opportunity : RN - PACU - Post Anesthetic Care.Specialty : RN - PACU - Post Anesthetic Care.Location : Shreveport, Louisiana. Facility : Fusion Medical Staffing.Coordinates total nursing care for pa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Registered Nurse-IMC Telemetry-Full Time

    Registered Nurse-IMC Telemetry-Full Time

    Christus Health • Youree, LA, United States
    serp_jobs.job_card.full_time
    Description Summary : The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation.Provides routine and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Registered Nurse Float I-Nursing Float Pool-PRN

    Registered Nurse Float I-Nursing Float Pool-PRN

    CHRISTUS Health • Stonewall, Louisiana, United States
    serp_jobs.job_card.full_time
    Provides professional nursing care for the comfort and well-being of patients.Prepares equipment and assists physician during examinations and treatments. Administers prescribed medications, changes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Shreveport, LA, US
    serp_jobs.job_card.full_time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist

    Occupational Therapist

    Encompass Health Rehabilitation Hospital of Shreveport • Stonewall, LA, United States
    serp_jobs.job_card.full_time +1
    Your Calling, Close to Home and Heart.Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change withi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Shreveport, LA, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,749 to $2,940 per week in New Orleans, LA

    Travel CT Tech - $2,749 to $2,940 per week in New Orleans, LA

    AlliedTravelCareers • Shreveport, Louisiana, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in New Orleans, Louisiana, 70112!.Aya Healthcare has an immediate opening for the following position : CT Tech in New O...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Registered Nurse-Cardiology Cath-Full Time

    Registered Nurse-Cardiology Cath-Full Time

    Christus Health • Youree, LA, US
    serp_jobs.job_card.full_time
    Description Summary : The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation.Provides routine and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Stonewall, Louisiana, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Plain Dealing, Louisiana, US
    serp_jobs.job_card.full_time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    LPN Pediatric Home Care Night Shifts

    LPN Pediatric Home Care Night Shifts

    LHC Group • Stonewall, LA, United States
    serp_jobs.job_card.full_time
    Licensed Practical Nurse) in the.We offer FT / PT hours, flexible schedules.Louisiana Home Health Pediatrics.LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Therapy - PT

    Therapy - PT

    HERITAGE MANOR WEST • Shreveport, LA, United States
    serp_jobs.job_card.full_time
    Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 ye...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL A Flatbed Truck Drivers

    CDL A Flatbed Truck Drivers

    J.D & Billy Hines Trucking, Inc. • Stonewall, LA, US
    serp_jobs.job_card.full_time
    At HTI, we understand that drivers are the foundation of our operation.That is why we strive to take better care of our drivers than anyone else in the industry. At HTI drivers are not just a number...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Merchandising Team Manager

    Merchandising Team Manager

    Belk • Shreveport, LA, US
    serp_jobs.job_card.full_time
    The Merchandising Team Manager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physical Therapist - PT

    Physical Therapist - PT

    MLee Healthcare Staffing and Recruiting, Inc • Frierson, LA, United States
    serp_jobs.job_card.full_time
    Strong leadership, great pay, and affordable housing options are just a few of the benefits this role has to offer.Apply today to get a full overview of the location, setting, and benefits this pos...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted