Community Base - Community Health Worker (CHW)

Job Title :

• Community Health Worker (CHW) Department : Community Base Salary : $20-$22 per hour The Community Health Worker (CHW) plays a vital frontline role in Care Ring’s Community-Based Services, supporting The Bridge mobile health unit, the Food Pantry, and our Access to Care programs (Care Ring Clinic and Physicians Reach Out).
• This position is designed to directly address Social Determinants of Health (SDOH) by connecting individuals and families to essential health, nutrition, and social resources.

The CHW builds trusted relationships within underserved communities, facilitates access to care, and empowers clients through education, advocacy, and resource navigation.    Responsibilities  Direct Client Support & Navigation  Provide culturally competent outreach and support to clients accessing The Bridge, the Food Pantry, and Access to Care programs  Conduct needs assessments and assists clients in navigating health and social services, including housing, transportation, employment, and benefits navigation   Facilitate referrals to internal and external programs, ensuring follow-through and reducing barriers to care  Community Outreach & Engagement  Represent Care Ring at community events, health fairs, and outreach activities to promote services and build trust  Collaborate with local organizations, faith groups, and community leaders to identify needs and expand program reach  Support targeted outreach campaigns to engage high-need populations and promote health equity  Program Integration & Coordination  Work closely with the Program Coordinator to align CHW activities with Care Ring strategic priorities  Assist with logistics and client flow during mobile health unit visits and pantry operations  Support volunteer engagement by modeling compassionate service and providing informal mentorship  Education & Advocacy  Deliver health education and resource information tailored to community needs (e.g., nutrition, chronic disease prevention, benefits navigation)  Advocate for clients within healthcare and social service systems, helping them overcome systemic barriers  Promote self-efficacy and empowerment through coaching and goal-setting  Documentation & Reporting   Maintain accurate records of client interactions, referrals, and outcomes using approved systems  Contribute to program evaluation efforts by collecting feedback and identifying trends in community needs  Ensure confidentiality and compliance with HIPAA and organizational policies  Qualifications and Education Requirements  High school diploma or GED required  Community Health Worker (CHW) certification or successful completion of requirements within 6 months of hire  Minimum 1 year experience in community outreach, case management, or health navigation  Demonstrated understanding of Social Determinants of Health (SDOH) and commitment to health equity  Strong interpersonal skills with ability to build rapport across diverse populations  Ability to work independently and collaboratively in dynamic environments  Proficiency in Microsoft Office and basic data entry systems  Reliable transportation, valid driver’s license, and current auto insurance required  Willingness to travel locally for outreach and events  Ability to lift up to 25 pounds and perform physical tasks related to outreach and pantry support  Must be able to work a flexible schedule, including some evenings and weekends  Preferred Skills   Bilingual (Spanish / English)   Familiarity with Charlotte-area health and social service resources  Experience working with mobile health units or food security programs   Trauma-informed care training or experience   Strong problem-solving and crisis intervention skills   Familiarity with SDOH and passion for improving health outcomes for underserved populations   Familiarity with the North Graham / North Tryon Corridor area is a plus  Benefits :