The Communications Manager is responsible for executing external communications and public relations initiatives that support Erlanger Health Systems brand visibility, media relationships, and public reputation. This individual plays a lead role in writing, editing, and coordinating the delivery of public-facing content while actively contributing to earned media opportunities and managing communications logistics.
A key part of this role includes building trusted relationships across Erlanger's internal departments particularly with clinical, administrative, and service line leaders to gather insights, align messaging, and ensure timely collaboration. The Communications Manager must be highly organized, adaptable, and collaborative, with strong writing skills and the ability to manage external communications in a fast-paced healthcare environment.
Education : Required :
Bachelor's degree in communications, Journalism, Public Relations, or related field
Preferred : N / A
Experience : Required :
3-5 years of professional experience in a communications or PR role
Strong writing, editing, and content development skills
Demonstrated experience in public / media relations and external messaging coordination
Preferred : N / A
Position Requirement(s) : License / Certification / Registration
Required :
N / A
Preferred : N / A
Department Position Summary :
Erlanger Health System serves a vital role in both the regional healthcare landscape and the broader community conversation. With a reputation built on trust, clinical excellence, and service to the region, the systems communications infrastructure is essential to maintaining transparency, building credibility, and sharing its mission with the public.
The Communications Manager supports this infrastructure by delivering strategic public relations and external communications that engage audiences, reinforce the brand, and protect Erlanger's reputation. This individual works closely with the Communications Director, internal stakeholders across the system, and external partners including Bridge Public Relations and Jarrard (crisis communications) to create, manage, and disseminate impactful public messaging.
Public Relations & Media Support :
External Messaging & Campaign Execution :
Partner & Agency Collaboration :
Executive & Stakeholder Support :
Systemwide Relationship Building :
Communication Manager • Chattanooga, TN