Frontline Disability Services Supervisor

Join Community Interface Services as a Full-Time Coordinator and elevate your career in the nonprofit sector! This position in Vista, CA, offers you the chance to make a significant impact in the social service field. By leading innovative person-centered programs, you will play a crucial role in supporting our mission while driving excellence in service delivery. T his role provides you with the opportunity to thrive in a dynamic environment that values integrity and high performance. You will collaborate with passionate colleagues who are dedicated to forward-thinking solutions in social service delivery.

Key Responsibilities

Lead : Supervise up to 15 direct service staff members. Your role involves supervising, training, and supporting your team while fostering a positive and collaborative work environment. You will conduct performance evaluations, set clear expectations, and provide valuable feedback to ensure excellence in service delivery. Attend planning team meetings to ensure services are in line with what our participants are seeking, and build valuable connections with the community.

Field Work : As part of your commitment to high-quality care, you will also provide hands-on direct service when needed and share on-call responsibilities to address emergencies, including evenings and weekends. Provide coverage for your staff or conduct on-the-job training for new staff. Build relationships with the people we serve and help them get connected to their communities.

Administrative : Oversee the documentation of services from the staff you supervise. Ensure all service plans align with agency standards and keep participant files up to date. Assist staff in maintaining their required documents, scheduling their hours, and approving timecards. Provide customer service over the phone or through email to external stakeholders and service providers.

The Ideal Candidate

We will only consider candidates that can meet these criteria :

• A related bachelor's or master's degree
• Three years of human service experience, with at least one year working with individuals with intellectual and developmental disabilities
• One year's experience with staff supervision
• A solid progressive human services work history and professional references that can attest to your dependability and reliability
• A vehicle in safe working order, CA Driver's license, vehicle insurance, and satisfactory driving record

Compensation and Benefits :

As a Top Workplace for five years running, we take our staff development and wellness seriously! This is a full-time (40+ hours / week) non-exempt position with a starting pay rate of $27.00 per hour, with the potential of earning a $1 per hour increase after completing our Career Jumpstart program. We offer a comprehensive benefits package, including :

Your next step

If you feel that this social service job is what you're looking for, apply now to our mobile friendly application!