Telephone Operator (40 hours weekly) - M-F -2 : 00pm-10 : 30pm

Job Title

The Telephone Operator serves as an ambassador for internal and external customers calling the main number of a Jefferson Health facility 24 hours a day, 7 days a week, and 365 days a year. The team is often the first point of contact for patients and family members to Jefferson Health so it is important that they provide service excellence to ensure a positive interaction by answering all calls with a "voice with a smile". The Communications Specialist is also responsible for assisting all internal callers with general contact information, call transfers, paging and related information, on-call schedules, and processing critical hospital codes.

High school diploma or equivalent required. Preferred : 1-3 years of experience as a Communications Specialist / Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage.

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Workday Day (United States of America). Regular. Kennedy University Hospitals, Inc. 2201 Chapel Ave West & Cooper Landing Rd, Cherry Hill, New Jersey, United States of America.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.