Business Operations Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Pay is $25.25 - $32.79, which may be below your state's minimum wage. Please take this into consideration when applying.

Reporting to the IT Manager, the Business Operations Analyst is responsible for providing the necessary technical and operations support. This position is required to troubleshoot issues and provide solutions or workarounds with minimum impact to daily operations. Qualified candidates will bring forward innovative strategies for operational improvements.

Responsibilities

• Support Operations by acting as a point person for security protocols and badging.
• Support facility by taking the lead on any facility-related issues requiring notification to the landlord or other vendors.
• Understand the basic process and functionality of each department to be familiarized with the systems and applications used and the screens accessed to troubleshoot any issues.
• Work collectively with the Conduent technical team to report and troubleshoot any technical issues staff experience.
• Ensure all equipment is tracked and logged into the inventory logs.
• Support any system updates and work closely with the Conduent technical team for any testing requirements.
• Assist with the request for system credentials within Conduent and our client.
• Act as the liaison with the client and other internal technical teams to resolve any network or applications issues.

Requirements

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions :

Working For You

Perks and rewards designed for you :

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.