Staffing Supervisor

Staffing Supervisor

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. As a Staffing Supervisor, you'll contribute to our success in the following ways :

Lead daily scheduling and dispatching : Coordinate hundreds of caregiver appointments with precision, ensuring client needs are met and care plans are followed.

Manage change and prioritize quickly : Handle last-minute schedule updates, cancellations, and emergency coverage with professionalism and efficiency.

Optimize staffing operations : Track caregiver availability, balance workloads, and ensure schedules comply with company policies and state regulations.

Collaborate for success : Work closely with field operations, HR, and recruiting teams to identify staffing trends, fill coverage gaps, and support retention efforts.

Guide and support your team : Train and mentor dispatch staff and communicate clearly with caregivers about schedule updates or concerns.

Maintain operational excellence : Accurately document scheduling actions, maintain compliance, and uphold Elara Caring's mission and values in all activities.

Performs other duties / projects as assigned.

What is Required?

Education : HS Diploma or GED required.

Experience : Minimum 2 years in staffing, scheduling, or dispatching, preferably in home care, healthcare, transportation, or call center operations.

Skills : Strong multitasking, organizational, and time management abilities. Proficiency with scheduling software or workforce management systems. Excellent communication across phone, text, and digital platforms. Ability to manage 300+ schedules or service calls daily with accuracy. Knowledge of Medicaid and home care benefits preferred.

Other Requirements : Reliable transportation to perform job duties. Willingness to participate in occasional weekend or holiday on-call rotations.

You will report to the Staffing Manager / Staffing Operations. This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.