MEDICAL CASE WORKER II (Community Programs)

Salary : $61,675.68 - $83,105.52 Annually

Location : Los Angeles County, CA

Job Type : Full time

Job Number : Y9002S-EA

Department : HEALTH SERVICES

Opening Date : 01 / 29 / 2025

Position / Program Information

TYPE OF RECRUITMENT

Open Competitive Job Opportunity - Emergency

EXAM NUMBER

Y9002S-EA

FILING START DATE

Applications will be accepted starting on Thursday, January 30, 2025, at 12 : 00 PM (PT)

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

APPLICANTS MUST MEET THE REQUIREMENTS AT THE TIME OF FILING.

NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Department of Health Services (Housing for Health for Homelessness) is seeking qualified candidates to fill emergency Medical Case Worker II (Housing for Health for Homelessness) vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before your initial work period ends, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Medical Case Worker II (Housing for Health for Homelessness).

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES :

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its unified system of 23 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 500,000 outstanding patients, employs over 23,000 staff, and has an annual budget of over $8.4 billion. For additional information regarding DHS please visit .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

ABOUT HOUSING FOR HEALTH PROGRAM :

Housing for Health (HFH) provides housing and supportive services to Department of Health Services (DHS) clients who are homeless and who have complex medical and / or behavioral health conditions. Since its inception, HFH has expanded to provide a continuum of housing and supportive services to unhoused county residents. HFH is now one of the two largest homeless housing and services entities in Los Angeles County.

MISSION :

To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION :

Under professional direction, functions as a member of a medical or psychiatric multidisciplinary team, providing services to patients and clients in hospitals, clinics, rehabilitation, residential, or health care facilities.

Essential Job Functions

• Performs a variety of direct services such as assessing adequacy of home support, assisting patients and families in arranging for and accepting nursing home care and extended care facilities, and placing homeless patients in a temporary and permanent housing.
• Makes referrals to and works with various public and private health, mental health or other agencies such as the Department of Public Social Services, Department of Children and Family Services, Legal Aid, Public Health Department, Free Clinics, Planned Parenthood organizations, Family Service Agencies, and Community Service Centers to resolve patient's personal and social problems.
• Interviews patients, family members, and friends, to obtain information about home environment, and family relationships that may have a bearing on the patient's medical and mental health, treatment and recovery.
• Utilizes environmental data gathered in relation to the medical or mental health problems to make recommendations concerning the provision of services that will ensure maximum benefits for each patient.
• Places patients suffering with mental or emotional disorders in board and care homes, intermediate care homes, residential facilities depending upon psychiatric reports and personal interviews with patient.
• Keeps informed on community health and welfare resources and the variety of programs offered by each.
• Participates in medical rounds and health care team conferences, shares social information, and evaluates the medical and / or mental health status of patients / clients with other health care disciplines to develop the most effective treatment plan for the patient / client.
• Serves as a trainer to new hires as needed.
• Counsels patients in health clinics regarding family planning and related problems, and makes referrals where necessary for therapeutic abortions, tubal ligations, and vasectomies.
• Conducts on an independent basis, workshops with groups of 10-15 alcoholic in-patients or substance use disordered clients, sets tone of workshop to encourage maximum participation of patients / clients to assist in the identification of drinking or co-occurring substance use problems and to achieve a successful rehabilitation program.
• Provides individual and group informational counseling in mental health clinics or specialized mental health treatment programs for patients / clients regarding problems of independent living.

Requirements

MINIMUM REQUIREMENTS :

TRAINING AND EXPERIENCE :

OPTION I :

One (1) year of experience as a Medical Case Worker I

OPTION II : A Bachelor's degree

Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class II - Light :

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIALTY REQUIREMENTS :

Work performed part-time in the specified capacities will be prorated on a month-for-month basis.

Additional Information

OUR ASSESSMENT PROCESS :

Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

ELIGIBILITY INFORMATION :

Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.

VACANCY INFORMATION :

The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (Housing for Health for Homelessness).

AVAILABLE SHIFT :

Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

APPLICATION & FILING INFORMATION :

Applications must be filed online only.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam / junk / clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application in a timely manner as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com / careers / lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER :

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

FAIR CHANCE INITIATIVE :

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) :

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name : Teresa Ruocco

Department Contact Email :

ADA COORDINATOR PHONE : (323) 914-6365

CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity / Non-Discrimination Statement :

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit :

Testing Accommodations for Applicants :

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit :

Fair Chance :

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility :

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder :

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at

Veteran's Credit :

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran's credit, please visit :

Revised September 2025

For detailed information, please click

01

This Supplemental Questionnaire (SQ) is to be completed by all applicants for this examination. The information you provide on your application and on this Supplemental Questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process.CHECK YOUR ANSWERS CAREFULLY.Please read each question carefully and be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application, from your resume, and / or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response, therefore, using such statements will also result in your application being rejected as INCOMPLETE. You certify that the information provided is accurate, and you are aware that the information on the application, attachments, and Supplemental Questionnaire is subject to verification at any time during the examination and hiring process. You also understand that any false statements may result in disqualification or dismissal.I understand the above information and instructions.

02

This position works directly with individuals experiencing homelessness.

03

Do you have one (1) year of experience as a Medical case Worker I in the service of the County of Los Angeles?

04

If you answered "Yes" to the question #3, please provide following information :

a) Name and Address of Employer

b) Position / Title held

c) Dates of Employment : (MM / YYYY) to (MM / YYY)

d) Hours Worked per week

e) Detailed description of your experience

If you do not have such experience, Indicate "NO Experience".

05

Do you have a Bachelor's degree from an accredited college or university?

If yes, please be sure to attach a legible copy / image of the Bachelor's Degree / Official Transcripts to your application at the time of filling or provide a copy / image to the Exam Analyst, Teresa Ruocco, within seven (7) calendar days of filling your application online at truocco@dhs.lacounty.gov . Be sure to include your name as it appears on your application, exam title, and exam number.

06

Do you have at least one (1) year of professional casework experience interviewing, counseling, and assisting patient / clients with social problems?

07

If you answered "Yes" to the question #6, please provide the following information for each employer in which you gained this experience.

a) Name and Address of Employer

b) Position / Title held

c) Dates of Employment : (MM / YYYY) to (MM / YYYY)

d) Numbers of Hours Worked per Week

e) Detailed description of your experience.If you do not have such experience, indicate "No Experience".

Required Question