Mental Health Response CoordinatorUCAN • Chicago, IL, United States
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Mental Health Response Coordinator
UCAN • Chicago, IL, United States
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job_description.job_card.job_descriptionEstablish a visible presence at community events to foster trust and preparedness. Develop and distribute mental health education materials tailored to specific populations and incidents. Lead coordination of Mental Health First Aid and trauma education sessions. Support logistical planning for FAC setup, staffing, and operations. Assist with signage, location promotion, and community engagement at FACs. Track and document community traffic and needs at the FAC. Help track referrals and follow-ups using centralized databases. Support psychoeducation and resource dissemination within 72 hours of contact. Collaborate with providers to monitor participant access to ongoing care. Bachelor's degree in social work, psychology, public health, or a related field preferred. 1+ years of experience in behavioral health, social services, community outreach, or education. Bilingual (Spanish or Arabic) preferred. Ability to work some evenings and weekends. Deep community knowledge of North and South Lawndale preferred. Strong organizational and administrative skills. Compassionate and professional interpersonal approach. Clear and responsive communication. Cultural humility and trauma awareness. Ability to manage multiple projects simultaneously. Event planning and coordination experience a plus.
Description
Position Type : Mental Health Response Coordinator
Department : Behavioral Health Services - Mental Health Response
Reports to : Mental Health Response Lead
Position Objective and Summary :
The Mental Health Response Coordinator (MHRC) is a key support role to the MHRL, ensuring that the infrastructure and logistics of UCAN's mental health response to firearm violence are in place, effective, and community-driven. This role involves facilitating Network operations, training coordination, material development, community outreach, and systematized follow-up care. When not in active crisis response, the MHRC builds readiness through education, partnership coordination, and mental health literacy promotion.
Essential Functions and Responsibilities :
Planning & Network Coordination
- Assist in drafting and refining the Local Response Plan in partnership with the MHRL.
- Coordinate Mental Health Response Network meetings, communications, and logistics.
- Maintain and track PFA and SPR training records for all Network members.
- Help implement wellness strategies for Network and frontline workers.
Community Engagement & Education
Family Assistance Center (FAC) Support
Follow-Up & Resource Coordination
Education / Job Experience / Certifications :
Special Knowledge and Qualifications :
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Mental Health Coordinator • Chicago, IL, United States
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