Design Options Coordinator

Job Description

Options Coordinator

Position Summary

Akel Homes, an award-winning South Florida homebuilder, is seeking a dedicated Design Options Coordinator to assist homeowners in selecting standard features and upgrades for their new homes. This role involves preparing and managing all necessary documentation to commence construction, including permit order forms, monotony code worksheets, location sketches, color selection addenda, flooring worksheets, and exhibits. The Design Options Coordinator serves as a key liaison between homeowners, sales, construction, and trade partners throughout the options process.

Key Responsibilities

• Facilitate and assist homeowners with the selection of standard features and available upgrades.
• Schedule and confirm all option / color selection appointments. Retrieve the necessary information from sales to prepare a color selection file for a homeowner.
• Coordinate pool appointments with subcontractors, ensuring all necessary information is provided.
• Provide homeowners with an options book outlining required selections.
• Escort said homeowner through the model of the home if available explaining standard features and upgrades that are shown in the model home. If a model home is not available for viewing, facilitate the appointment in the Design Center, using the blueprints as a guide to explain the standard and upgraded features available.
• Enter homeowner selections into the system to create a draft of the homeowner’s selections. Ensure homeowner has confirmed that the information on the draft is correct and all items selected are on draft.
• Prepare and organize all documentation related to options selections, obtaining necessary signatures and initials.
• Responsible for collecting Option Payments, Change Fees, and if applicable, any outstanding deposits due on the contract, or payment requiring cashier’s checks.
• Responsibility for preparing, completing, and distributing to all necessary parties all paperwork related to the Options Process in a timely manner. Paperwork includes but is not limited to : Reconciliation sheets, permit order forms, monotony code worksheets, the Commence Package Checklist, the Option Review Checklist, Production Reports, etc. All required back up, including copies of all letters and emails sent to the homeowner, is to be included and placed in the homeowner’s contract file.
• Responsible for following up with homeowner for items missing from the color selection file or are in need of clarification.
• Follow up with homeowners on missing or unclear selections; ensure changes are documented and approved promptly. It is ultimately the Option Coordinator’s responsibility to facilitate the request for a change.
• Responsible for handling all questions that need clarification that may arise during the construction of a home in a timely manner.
• Perform other related duties as assigned by management.

Experience & Skills

Benefits & Perks