Transportation Supply Chain Outbound Analyst

The Supply Chain Outbound Analyst is responsible for monitoring, analyzing, and optimizing all outbound logistics operations to ensure accurate, timely, and cost-efficient delivery of merchandise to stores. This role evaluates transportation data, tracks carrier performance, identifies trends, and partners closely with internal teams and external carriers to enhance service levels. The ideal candidate brings strong analytical capabilities, a solid understanding of logistics and transportation processes, and a commitment to driving continuous improvement across the outbound supply chain.

DUTIES / RESPONSIBILITIES :

• Monitor and analyze outbound shipment data to identify trends, inefficiencies, and opportunities for cost savings.
• Collaborate with 3PLs, carriers, and internal teams to ensure on-time delivery and resolve transportation issues.
• Monitor and report on key transportation KPIs such as on-time delivery, freight cost per unit / carton, carrier performance, and delivery lead times.
• Support the optimization of last-mile delivery operations.
• Maintain accurate records of shipments, freight invoices, and carrier contracts.
• Assist in the selection and evaluation of transportation providers.
• Develop dashboards and visualizations to provide actionable insights to stakeholders.
• Assist in the evaluation and implementation of transportation management systems (TMS) and route optimization tools.
• Review and process claims for lost, damaged, or delayed packages.
• Conduct root cause analysis for delivery delays, freight claims, and service failures.

REQUIRED SKILLS / ABILITIES :

Preferred qualifications :

EDUCATION / EXPERIENCE :

PHYSICAL REQUIREMENTS :

GENERAL INFORMATION :

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.