Operations ManagerAssistant Manager

Replies within 24 hours

Benefits :

401(k)

Company parties

Competitive salary

About the Role

Were seeking a highly organized and hands-on Service / Repair Manager to oversee daily operations coordinate field technicians manage inventory and ensure exceptional service delivery to our customers. This role requires a balance of operational leadership technical expertise and strong communication skills.

Key Responsibilities

Daily Operations

• Lead morning meetings with the service crew to review job specifics confirm technicians have the proper tools parts and chemicals for assigned tasks.
• Coordinate with office staff to ensure all jobs are properly scheduled and assigned to qualified technicians (Repairs Diagnostics Openings Closings Green Pools etc.).
• Review Serviceminder tickets for accuracy including pictures notes and chemical pricing.
• For smaller operations assist in the field with high-level jobs and quality control checks as needed.
• Conduct daily debriefs with technicians to :

Foster communication and support team well-being.

• Address any job or customer concerns.
• Identify needs for parts tools or materials.
• Provide notes and guidance for the next days schedule.

Customer & Internal Communication

• Serve as the technical point of contact for customers regarding repairs maintenance and cleaning services.
• Support technicians with troubleshooting assistance throughout the day.

Inventory & Ordering

• Manage ordering stocking and inventory control of parts tools and chemicals.
• Focus on maintaining availability of high-turnover items while minimizing excess inventory.
• Create and schedule proposals ensuring timely ordering of related parts.

Team Development & Training

• Organize and lead regular training sessions on new chemicals cleaning methods tools materials and safety protocols.
• Conduct performance reviews providing feedback to drive technician growth and accountability.
• Mentor junior technicians promoting a culture of continuous improvement and professional development.

Compensation : $20.00 per hour

Pool Scouts is a professional take on the pool service industry setting the new standard for excellent customer service.

Our pool technicians or Scouts as we like to call them are a group of motivated dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention you basically get paid to work out as youll be spending so much time outside!

Do you want to serve your local community and have a great time doing it If so Pool Scouts could be your perfect opportunity.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee and not to Pool Scouts Corporate.

Required Experience :

Manager

Key Skills

AutoCAD 3D,Council,ABAP,Apps,Electronics Engineering,Clinical

Employment Type : Full-Time

Experience : years

Vacancy : 1