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Bilingual Sales Associate (Manufacturing/Distribution Industry) - A143
Bilingual Sales Associate (Manufacturing/Distribution Industry) - A143Pearl • Lancaster, CA, US
Bilingual Sales Associate (Manufacturing / Distribution Industry) - A143

Bilingual Sales Associate (Manufacturing / Distribution Industry) - A143

Pearl • Lancaster, CA, US
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Customer Service & Sales Associate

The Customer Service & Sales Associate supports sales representatives and manages customer relationships while driving outbound lead generation and recurring revenue growth. This position blends inside sales, customer service, and proactive outreachperfect for someone who is energetic, disciplined, and skilled at building rapport over the phone.

You'll be the bridge between customer satisfaction and sales expansion. By maintaining strong relationships and executing consistent outreach, you'll help drive customer retention, revive dormant accounts, and contribute directly to revenue growth.

Core Responsibilities

1. Customer & Sales Support

  • Provide daily administrative and sales support to outside representatives.
  • Respond promptly and professionally to customer phone and email inquiries.
  • Maintain ongoing relationships with customers and vendors to ensure satisfaction.

2. Account & Order Administration

  • Accurately process orders, including pricing, billing, and record updates.
  • Maintain and track customer account details and purchase history.
  • Prepare and manage quotes and bids in coordination with the sales team.

    • 3. Sales Outreach & Revenue Growth

  • Conduct 50100 outbound calls per day to generate new business and reactivate dormant accounts.
  • Build and maintain a strong pipeline of prospects and recurring customers.
  • Identify upsell opportunities and increase average order value.
  • Track daily activity, conversion rates, and account engagement metrics.
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    Bilingual Sales Associate • Lancaster, CA, US

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