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Airport Service Agent
Airport Service AgentUnifi • Buffalo, NY, US
Airport Service Agent

Airport Service Agent

Unifi • Buffalo, NY, US
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Airport Passenger Service Agent - Buf

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities :

  • Assists passengers with check-in and boarding of flights.
  • Assists passengers with their baggage pick-up.
  • Assists passengers to resolve issues with their delayed, lost, or damaged items.
  • Utilizes computer software to track and catalog luggage.
  • Handles customer interaction with class in an efficient, effective, and professional manner.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift / carry / push / pull and move items of 70 pounds and / or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications :

  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.

    • Benefits :

  • Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
  • Comprehensive Medical / Dental / Vision / Telehealth
  • 401(k) Retirement Plan
  • Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.
  • Paid Time Off

    • Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

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    Service Agent Airport • Buffalo, NY, US

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