Customer Consultant I

Customer Consultant I

Job Category : Retail

Requisition Number : CUSTO001735

Posted : November 7, 2025

Full-Time

Hourly Range : $19.11 to $25.80 USD

Location : Naugatuck, CT 06770, USA

Job Description

Job Type : Hourly, Full Time - Hybrid

Schedule : Monday through Friday 11 : 30AM to 8 : 00PM and every other Saturday from 7 : 00AM to 3 : 00PM

Thursdays off when working the Saturday shift

Who We Are :

At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.

As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!

Who We Are Seeking for This Role :

The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go "above and beyond" whenever necessary. This individual thrives in an environment that encourages teamwork and promotes inclusion by working with a variety of people.

As a Customer Consultant 1 you are responsible for :

• The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards.
• Perform financial transactions accurately and effectively while adhering to set policies and procedures.
• Maintain and apply a working knowledge of all applicable banking regulations.

Responsibilities :

Education and Qualifications :

Benefits :

Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.