Inside Sales Representative

What makes us strong Our employees in 50 countries worldwide all working with passion to enable high-tech applications with our strong metals : tungsten and molybdenum.

At our Plansee site in Franklin USA we specialize in transforming semi-finished molybdenum and tungsten products into complex componentsleveraging decades of precision manufacturing and engineering excellence.

Join a highly motivated team in Franklin USA where local expertise meets the global knowledge and values of the Plansee Group.

Position type : Exempt

RESPONSIBILITIES

• Order and Quote Management and Entry : Oversee accurate and timely entry of customer orders in the SAP ERP system ensuring all specifications and requirements are captured correctly
• Cross-Functional Collaboration : Interface with Sales R&D Engineering Estimating Quality Logisitics and Production teams to align on customer requirements resolve issues and ensure project success.
• Contract Reviews : Lead compliance culture by conducting thorough reviews of contracts and ensure compliance with customer expectations company capabilities export control requirements (e.g. ITAR DPAS) identify and highlight potential risks.
• Customer Communication : Act as the primary contact for customer orders manage customer requests and ensure changes are effectively communicated and implemented with internal teams via SAP and PLM systems.
• Sales Support : Provide support to sales managers by assisting with inquiry reviews and quotation processes ensure timely and accurate responses to customer inquiries.
• Customer Engagement : Build and maintain strong relationships with aerospace and defense customers addressing inquiries and ensuring high levels of customer satisfaction (CSI KPI)
• Documentation and Reporting : Maintain high accuracy of project records in SAP ERP PLM and file systems provide status reports to internal and external stakeholders and ensure all documentation complies with industry standards and regulations including export control requirements.
• Continuous Improvement : Identify opportunities to streamline processes and enhance customer experience within the aerospace and defense sectors.

QUALIFICATIONS

BENEFITS

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity and / or expression status as a veteran and basis of disability or any other federal state or local protected class.

Recruitment Team u

Plansee USA LLC

Required Experience :

Unclear Seniority

Key Skills

Abinitio,Hospital management,Agriculture,Cost Control,Employee Benefits,Data Analysis

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 55000 - 70000