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Administrative Coordinator
Administrative CoordinatorTekWissen LLC • Detroit, Michigan, USA
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Administrative Coordinator

Administrative Coordinator

TekWissen LLC • Detroit, Michigan, USA
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Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.

Title : Administrative Coordinator

Work Location : Detroit MI 48226

Duration : 12 Months

Job Type : Temporary Assignment

Work Type : Remote

Dept : Enrollment Services BCB

Engagement Description

  • Provide Helpdesk phone support by troubleshooting access and system issues assisting with portal registration and providing navigation assistance for membership and billing self-service tools.
  • Additional tasks include managing reporting tasks providing training support managing day-to-day responsibilities and supporting special projects.
  • Meeting deadlines and managing competing priorities are essential.

Top 3 Required Skills / Experience

  • Demonstrated ability to solve problems independently recommend effective solutions and manage multiple priorities using strong organizational and analytical skills in a fast-paced environment.
  • Self-starter with a proactive mindset and the ability to navigate challenges and adapt quickly to changing priorities.
  • Excellent interpersonal written and oral communication skills.

    • Required Skills / Experience The rest of the required skills / experience. Include :

  • One to three years in healthcare membership and billing or helpdesk / customer service role with a strong emphasis on customer support issue resolution and service excellence.
  • Local candidates are required in the event that on-site presence is needed.
  • Ability to make decisions within scope of responsibility where operational guidelines / procedures are non-existent required.

    • Preferred Skills / Experience Optional but preferred skills / experience. Include :

  • Working knowledge of the client systems / applications such as Members Edge GroupCRM Group / Agent Portal eMVP and eBilling.
  • High proficiency with Microsoft Word and Excel; familiarity with Microsoft Teams.

    • Education / Certifications Include :

  • Minimum of two years of college education required.

    • TekWissen Group is an equal opportunity employer supporting workforce diversity.

    Key Skills

    Fashion Retail,Advisory,DCS,Activex,Jboss,Architecture

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Administrative Coordinator • Detroit, Michigan, USA

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