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Administrative Assistant - Contracts
Administrative Assistant - ContractsARK Systems • Columbia, SC, US
Administrative Assistant - Contracts

Administrative Assistant - Contracts

ARK Systems • Columbia, SC, US
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Administrative Assistant

ARK Systems is looking for an Administrative Assistant for our Columbia office UP TO $1,000 SIGN-ON BONUS!

Duties / Responsibilities :

  • Receives and processes calls and tickets for testing, service / repairs internally and from customers.
  • Assists in the review of testing certification reports for noted deficiencies found during routine testing
  • Schedule / coordinate with assigned testing staff and service dispatch for technicians to complete approved work
  • Coordinate with third party vendors when necessary to acquire applicable pricing, testing and technical assistance.
  • Address customer concerns and complaints and have the ability to resolve the matters in the best interest of the customer and the company.
  • Open and closes work orders, update customer notes, etc.
  • Assist with communications with field staff as needed
  • Assist with contracts and testing invoicing
  • Customer support and satisfaction liaison
  • Possess the ability to work harmoniously within the Contracts and service area and provide administrative customer support functions of all types and levels.
  • All other duties as assigned

Required Skills / Abilities :

  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
  • Must have a positive and respectful attitude and maintain good working relationships with management staff and employees.
  • Business school, Associate's degree or equivalent experience and knowledge is required.

    • Education and Experience :

  • Must have knowledge of office administrative procedures and knowledge of use and operation of standard office equipment, at a level generally acquired through 3+ years related experience.
  • Analytical ability is required in order to gather and summarize data, find solutions to various administrative problems and prioritize work.
  • Good oral / written communication skills are necessary. Must be able to work in a high volume / fast paced environment and handle multiple tasks. Should be comfortable answering a phone and making calls for potential entirety of shift.

    • Physical Requirements :

  • Working in an office environment with a computer and other business technology
  • Must be able to lift up to 20
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    Administrative Assistant • Columbia, SC, US

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