Enablement Vendor Instructional Design Senior Manager

Enablement Vendor Instructional Design Senior Manager

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you're empowered to do your best work.

Role Overview

The Enablement Vendor Instructional Design Senior Manager is responsible for managing the relationship with external vendors and partners who will help design and deliver innovative learning programs for key CRO roles and partners. This role will work closely with the Senior Director of Enablement Services to develop a strategy to ensure that instructional design work is completed to the highest possible standards through external agencies. This Senior Manager role will partner closely with Enablement program managers and business partners to manage the intake of requests through to a predictable production schedule for the development of high quality content designed to delight the field and partners sales organizations.

Key Responsibilities

Vendor Strategy and Relationship Management

• Serve as the single point of contact (SPOC) and strategic partner for all external instructional design vendors and agencies.
• Manage end-to-end vendor lifecycle, including selection, onboarding, performance review, and off-boarding.
• In partnership with finance and procurement help to design contracts, Statements of Work (SOWs), and Service Level Agreements (SLAs) to secure the best value and ensure timely, high-quality content delivery.
• Act as the primary bridge between internal Enablement Program Managers (who define learning needs) and external ID agencies (who execute the development).

Operational Excellence and Process Design

Content Quality, Innovation, and AI Integration

Financial and Budget Management

Required Qualifications

Preferred Qualifications