Project Manager
Salary : $84,219.20 - $126,318.40 annually
The Project Manager supports the Communications team by coordinating and managing projects and project requests from across TRWD departments while facilitating some external communications initiatives. This role serves as the primary liaison between the Communications team and internal stakeholders, ensuring effective project intake, resource allocation, and delivery of assets.
Essential Functions and Responsibilities :
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.
Internal Request Management :
- Process and review incoming project requests submitted via intake form
- Collaborate with internal clients to clarify project goals, needs, and scope
- Coordinate with Comms team members to assess capacity, assign resources, and establish timelines for project completion
- Track multiple concurrent projects while communicating clearly with internal stakeholders about project status and timelines
- Document project requirements, workflows, and deliverables using project management tool- Asana
- Ensure all tasks, deliverables, and project materials are delivered on schedule
Communications Team Support :
Support the Comms team in planning and executing internal and external initiativesCoordinate with Comms team members to delegate projects, identify milestones, and monitor progressManage and oversee contractors, interns, etc., supervising their work, planning and managing key tasks throughout a project, and providing guidance as neededStakeholder Coordination :
Serve as the primary point of contact for project requests received by the Comms dept.Coordinate with the Comms team and internal clients on workflow and timelines to meet deliverables and deadlinesCoordinate review and approval processes with relevant stakeholders, if neededMaintain effective communication with internal clients and provide follow-ups concerning project statusProject Administration :
Manage project development timelines, outlining skills and resources necessary for the Comms team to complete projects on time and within budget successfullyDocument relevant steps of the project process using project management tool- AsanaEvaluate and track project metrics and team performance to identify opportunities for improvementCreate, schedule, and manage a calendar of all annual projectsManage vendor relationships and external service procurement when neededImprove project management principles and systems to enhance efficiencyOther :
Maintain familiarity with strategic District levels of serviceContinuous improvement monitoring and innovation effortsPerform other duties as requiredRequired Experience :
Five (5) years of experience working with a centralized marketing or communications department that serves an entire organizationFive (5) years of demonstrated experience in project management with a proven ability to work with multiple cross-functional teams / departmentsProven track record of successful project delivery within defined timelines and budgetsFive (5) years of experience using project management tools and methodologiesStrong organizational and time management skills with the ability to prioritize effectivelySelf-starter with the ability to multitask and effectively work under tight deadlines on a regular basis and flexibility to work in an interactive environment with a high tolerance for ambiguity and changeExcellent written and verbal communication skillsDesired Experience :
Experience in water utilities or public sector communicationsIdeal candidate has a background in government agencies, universities, utilities, or large corporations where multiple divisions need marketing / communications supportExperience working in a centralized marketing / communications or similar department that provides services and strategic support across multiple internal departmentsFamiliarity with creative production processes and marketing campaign executionExperience managing creative professionals or communications teamsProject Management Professional (PMP) certification or similar credentialsThorough knowledge and experience of project management software (e.g., Asana or similar tool) with the ability to improve team efficiencyRequired Education / Certification / License :
Bachelor's Degree in Marketing, Communications, Management, PM, or a related fieldValid Texas driver's licenseDesired Education / Certification / License :
Master's Degree in Marketing, Communications, Management, PM, or a related fieldProject Management Professional (PMP) Certification or similar credentialsSuccess Factors / Job Competencies :
Collaboration / Synergy - Works with others, cooperating in both interpersonal and team relationships; fosters enthusiasm and maintains mutual trust, candor, and respect. If applicable, manages groups effectively and builds partnerships with othersCommunication - The ability to listen actively; to impart thoughts, views, information, and ideas persuasively and adaptivelyCooperation / Teamwork - Cooperates with others to accomplish common goals; works with employees within and across departments to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of othersCritical Thinking / Judgement - Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective actionCustomer Service - Seeks to understand the needs of internal and external customers; delivers products and services that meet customer needs / objectives; is committed to continuous improvement and providing high quality products and services; communicates with customers to improve processes and provides updates on the delivery of servicesInitiative - Proactively identifies ways to contribute to TRWD's goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunitiesInnovation - Develops new insights into situations; questions conventional approaches; encourages new ideas; designs and implements new or cutting edge programs / processesListening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when personal opinion differsOrganizing - Can arrange resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges resources and stores them in a useful mannerPlanning - Accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and measurable goals; sets priorities and time parameters to accomplish tasks and projects; anticipates roadblocks and develops contingencies to redirect tasks so momentum is not lostPrioritization - Spends his or her time and the time of others on what is important; focuses on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goalProfessionalism - Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in questionProject Management - Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectivesPhysical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands : While performing duties of job, employee is occasionally required to stand, walk, sit, and use hand to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, talk or hear. Employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision