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Front Desk Receptionist
Front Desk ReceptionistTOMORROW HIRE • Frederick, MD, US
Front Desk Receptionist

Front Desk Receptionist

TOMORROW HIRE • Frederick, MD, US
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Location :  Frederick, MD 21702

Schedule :  Full-time (approx. 35 hours / week), Monday–Thursday 8 : 15 AM – 5 : 00 PM, Friday 8 : 15 AM – 12 : 30 PM

Salary Range :  $16 – $18 per hour (based on experience)

Job Description

We are seeking a friendly, detail-oriented  Front Desk Receptionist  to join our well-established GYN practice in Frederick, Maryland. The ideal candidate will be highly organized, patient-focused, and comfortable managing a variety of administrative tasks in a fast-paced healthcare setting. This role serves as the first point of contact for patients and plays a key part in ensuring a positive, efficient, and professional experience from check-in to check-out.

Responsibilities

Patient Support

  • Greet and assist patients upon arrival, ensuring a welcoming and professional atmosphere.
  • Guide patients through the Kiosk check-in process and answer basic office-related questions.

Front Desk & Administrative Duties

  • Schedule, reschedule, and confirm appointments according to practice protocols.
  • Manage inbound calls, voicemails, and patient messages, routing inquiries to the appropriate staff.
  • Maintain and update patient demographics, insurance details, and documentation in the EHR / EMR system.
  • Assist with referrals, medical records requests, and general patient file management following HIPAA standards.

    • Payments & Checkout

  • Collect co-pays, deductibles, co-insurance, and outstanding balances; provide accurate receipts.
  • Reconcile and balance end-of-day payments.

    • Office Coordination

  • Sort and distribute mail, faxes, and deliveries.
  • Maintain an organized, clean, and welcoming reception and waiting area.

    • Requirements

    Minimum Qualifications

  • Minimum of one (1) year of experience in a medical office or healthcare administrative setting.
  • Strong communication, customer service, and multitasking abilities.
  • Proficiency with computers, EHR / EMR systems, and Microsoft Office.
  • Ability to maintain confidentiality, handle sensitive situations professionally, and de-escalate when needed.
  • Detail-oriented with strong problem-solving skills.
  • Must be able to reliably commute to Frederick, MD 21702.
  • Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

    • Preferred Qualifications

  • Bilingual in English and Spanish.
  • Prior OB / GYN or women’s health experience.
  • Experience with patient check-in systems or Kiosks.

    • Benefits

    Salary Range

    $16 – $18 per hour (based on experience)

    Benefits

  • 401(k) & employer match
  • Health, dental, and vision insurance
  • Paid time off and sick leave
  • Company-provided life and disability insurance
  • Employee assistance program (EAP)
  • Flexible spending account (FSA) & HSA options
  • Free on-site parking
  • One personal day & paid holidays
  • 4.5-day work week (office closes early on Fridays)

    • Schedule

  • Full-time, approximately 35 hours per week
  • Day shift, Monday–Thursday 8 : 15 AM – 5 : 00 PM
  • Friday 8 : 15 AM – 12 : 30 PM (office closes early)
  • Includes a 1-hour unpaid lunch break Monday–Thursday

    • Work Location

    In person

    Frederick, MD 21702

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    Front Desk Receptionist • Frederick, MD, US

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