Oncology ICM Coordinator

Description

UCLA Health is seeking a dedicated ICM Coordinator (Oncology) for a limited 6 month position to support our Oncology RN Case Managers in delivering high-quality, coordinated care to patients with advanced cancer. This role is central to ensuring timely referrals, authorizations, and care coordination services. By collaborating closely with nurses, providers, and patients, you'll help improve outcomes, reduce hospital readmissions, and enhance the overall patient experience.

Key Responsibilities

• Coordinate and process urgent, routine, pre-service and retro authorization requests in line with UCLA Health and CMS guidelines.
• Support Oncology RN Case Managers by performing health screening to identify patient risk factors, social barriers, and care gaps that require escalation.
• Facilitate safe transitions of care between inpatient, skilled nursing facilities (SNF), and home settings.
• Assist patients with access to services such as DME, transportation, mental health resources, and home health care.
• Monitor high-risk patient hospital admissions, discharges, and follow-ups, ensuring continuity of care.
• Develop non-clinical care plans with supervision from case management nurses.
• Maintain accurate documentation in electronic medical records and prepare required reports.
• Communicate effectively with patients, providers, vendors, and health plans regarding referrals and care coordination.

Salary Range : $35.47 - $48.82 Hourly

Qualifications