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Senior Vice President, Information Systems
Senior Vice President, Information SystemsVictra - Verizon Wireless Premium Retailer • Raleigh, NC, US
Senior Vice President, Information Systems

Senior Vice President, Information Systems

Victra - Verizon Wireless Premium Retailer • Raleigh, NC, US
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  • [job_card.full_time]
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Senior Vice President, Information Systems

Join Victra, Verizon’s leading premium retailer, as our Senior Vice President, Information Systems. In this executive role, you will be at the forefront of connecting technology to life in the most fun and trusting way. As a transformational leader, you will drive strategic growth, innovation, and operational excellence across our IT department, championing Victra’s core values : Performance, Collaboration, Celebration, Innovation, and Integrity.

A key focus of this role is leveraging artificial intelligence (AI) to transform our technology landscape, drive business innovation, and deliver measurable results.

AI Leadership & Innovation (Key Candidate Responsibilities)

  • Lead AI Integration : Define and execute Victra’s AI strategy, ensuring emerging technologies are embedded in our IT roadmap and business processes.
  • Drive AI-Enabled Business Transformation : Champion the use of AI for automation, predictive analytics, and data-driven decision-making to improve operational efficiency and customer experience.
  • Identify and Close Gaps with AI : Assess current capabilities, identify areas where AI can address business challenges, and implement strategic solutions for continuous improvement.
  • Establish AI Performance Metrics : Develop KPIs to measure the impact of AI initiatives and ensure accountability for results.
  • Collaborate Across Functions : Partner with executives, technical leaders, and stakeholders to prioritize and deliver AI-driven solutions.
  • Manage AI Vendor Relationships : Oversee strategic partnerships with AI technology vendors, negotiate contracts, and ensure solutions support speed, scalability, and business needs.
  • Build AI Talent : Recruit, mentor, and develop teams with expertise in AI, fostering a culture of creativity, growth, and accountability.

Additional Responsibilities

  • Develop and implement the organization’s strategic IT plan in collaboration with the executive team.
  • Provide overall leadership and direction for IT department heads and staff.
  • Oversee financial management for the IT division.
  • Identify and pursue new business opportunities, partnerships, and revenue streams.
  • Ensure regulatory compliance and ethical business practices.
  • Provide regular updates on IT organizational performance to the Board of Directors.
  • Lead teams to ensure successful operation, growth, and profitability of the IT division.
  • Drive continuous improvement in business operations, technology practices, and service delivery.
  • Collaborate with other executives to make high-level decisions about policy, strategy, and operational changes.
  • Promote Victra’s values and mission, ensuring all IT activities adhere to legal, ethical, and regulatory standards.

    • Qualifications & Preferred Skills

  • Bachelor’s degree in business, finance, information systems, or related field; MBA or advanced degree preferred.
  • Minimum of 10 years’ experience in a senior IT leadership role, with a proven track record of success.
  • Extensive experience in the IT retail space, ideally with AI expertise.
  • Ability to manage large-scale operations (up to 1,500 locations).
  • Strong vendor management and negotiation skills.
  • Adaptable to a fast-paced, high-growth environment.
  • Demonstrated ability to develop and implement strategic plans and drive organizational growth.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent financial management and budgeting skills.
  • Experience with business development, revenue generation, and stakeholder management.
  • Ability to make sound decisions under pressure and lead transformational change.
  • Strong analytical skills, data-driven mindset, and proficiency in negotiation and operational management.
  • Highly organized, punctual, and goal-oriented.

    • Leadership & Culture Attributes

  • Embodies and promotes Victra’s core values—Performance, Collaboration, Integrity, Innovation, and Celebration.
  • Leads with transparency, fairness, and high ethical standards.
  • Demonstrates a strategic and logical approach to decision-making.
  • Communicates complex ideas clearly and effectively.
  • Thrives in dynamic, fast-paced environments and champions innovation, especially in the integration of emerging technologies like AI.
  • Builds and nurtures high-performing teams through mentorship, coaching, and succession planning.

    • Benefits

  • Paid Training
  • Premium Health, Dental, and Vision Insurance
  • Paid Maternity Leave
  • 401K Match
  • Tuition Reimbursement
  • 50% off Verizon Service
  • VNation Disaster Relief
  • Referral Bonus
  • Frequent Contests
  • Career Advancement Opportunities

    • Physical & Travel Requirements

  • Up to 25% travel required

    • Equal Opportunity Employer

    Victra is proud to be an equal opportunity employer and celebrates our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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