Automotive Service Advisor / Writer

Automotive Service Advisor / Writer | Weekends Off | Star

Job Title :

Automotive Service Advisor / Writer

Location :

12440 W Goldcrest St., Star, ID 83669

Benefits :

Closed Every Weekend To Spend Time With Family & Friends

Paid Vacation & Paid Holidays

Healthcare Benefits Available

Matching Retirement Plans

On-Going Training & Career Advancement

Employee Appreciation Events

Chaplain Care Support Available

Locally Owned and Operated

Employee Point Store Access – Redeem Your Training Points For Awesome Swag & Rewards

Continuous Training Available Through The CBA Flywheel Learning System

Job Overview :

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities :

Greet each guest with hospitality and respect

Present the best solution to properly repair the guest’s vehicle in a way that is easy to understand

Manage the store’s workflow in an effective and efficient manner

Consistently and effectively sell services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long‑term relationships between the store, yourself, and customers

Direct, coordinate, and participate in performing customer service activities

Shuttle guests as needed in CBA branded vehicle

Ensure all repairs are performed to proper specifications

Work as a team and assist other employees as needed

Perform other duties as assigned

Qualifications :

Current driver’s license

Driving record acceptable to our current insurance carrier

Proficiency in Windows‑based computer software and automotive store applications

Experience in an automotive customer service role or automotive service write / sales role

Physical Requirements :

Being dependable and reliable for a position scheduled Monday – Friday, 7 am – 6 pm

Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

Occasionally lifting and carrying objects over 50 lbs

Keeping a brisk work pace in a high‑volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacturer‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice “At‑will” employment practices.

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