Talent.com
Client Service Supervisor
Client Service SupervisorBrightStar Care of DFW • Richardson, Texas, USA
Client Service Supervisor

Client Service Supervisor

BrightStar Care of DFW • Richardson, Texas, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Join our team as a Client Service Supervisor!

Schedule : MondayFriday daytime hours (Full-time)

Additional Requirement : Participation in rotating on-call schedule

Overview :

We are seeking a dedicated and organized Client Service Supervisor to support our caregivers and ensure outstanding service for our clients. This role is essential in coordinating staffing supporting field employees and maintaining strong client relationships. If you thrive in a fast-paced environment and enjoy making a positive impact wed love to meet you!

Key Responsibilities :

  • Coordinate staffing needs and manage caregiver schedules.
  • Organize orientation and training for new caregivers.
  • Manage shift coverage for absences or tardiness.
  • Monitor cost containment and ensure efficient case assignments.
  • Provide coaching performance support and maintain a positive work environment.
  • Offer 24 / 7 rotating on-call support to caregivers clients and families.
  • Deliver supplies or equipment to client homes as needed (mileage reimbursed).
  • Build and maintain strong relationships with caregivers clients and families.
  • Demonstrate strong problem-solving skills initiative and sound judgment.
  • Ensure adherence to company policies and procedures.

Qualifications :

  • Experience in home care healthcare staffing coordination or customer service preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Proficiency with scheduling software and office tools.
  • Valid drivers license and reliable transportation.

    • Apply today and help us deliver exceptional service to our clients and caregivers!

    Client Service Supervisor Full Job Description

    Schedule : MondayFriday daytime hours (Full-time)

    Additional Requirements : Participation in rotating on-call schedule

    Position Overview :

    The Client Service Supervisor plays a key role in ensuring exceptional service delivery to clients and caregivers. This position oversees scheduling operations supports field employees and maintains strong relationships with clients to promote quality care and operational efficiency.

    Key Responsibilities :

    Staffing & Scheduling :

  • Coordinate daily and long-term staffing needs.
  • Maintain and adjust schedules based on client service plans.
  • Manage shift changes and provide immediate coverage solutions.

    • Training & Staff Support :

  • Organize and conduct new caregiver orientation.
  • Provide coaching performance feedback and support.
  • Promote a positive team-focused work environment.

    • Service Delivery & Client Relations :

  • Build strong relationships with clients caregivers and families.
  • Address client concerns and ensure top-tier service.
  • Ensure compliance with company policies and procedures.

    • Operational Efficiency :

  • Monitor staffing patterns for cost-effective service delivery.
  • Maintain accurate scheduling and documentation.
  • Deliver supplies or equipment to client homes as needed (mileage reimbursed).

    • On-Call & Continuous Support :

  • Participate in a rotating 24 / 7 on-call schedule.
  • Provide urgent support with sound judgment and professionalism.

    • Qualifications :

  • Experience in home care healthcare staffing coordination or customer service preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Proficiency with scheduling software and office tools.
  • Valid drivers license and reliable transportation.

    • Core Competencies :

  • Customer Service Excellence
  • Team Collaboration & Leadership
  • Adaptability & Initiative
  • Attention to Detail
  • Professionalism & Integrity

    • Required Experience :

    Manager

    Key Skills

    Business,Patient Care,Compliance,Facility,Emergency,Accounting,HVAC,Daily Operations,Direct Supervision,Professional Development,Service Management,Service Operations,Service Quality,Payroll,Service Technician

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    serp_jobs.job_alerts.create_a_job

    Client Service Supervisor • Richardson, Texas, USA

    Job_description.internal_linking.related_jobs
    Client Relations Manager - Fully Remote Position

    Client Relations Manager - Fully Remote Position

    Globe Life : American Income Division • Dallas, TX, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    The Manager-in-Training (MIT) position is crafted for ambitious individuals who are motivated to take on leadership roles within the organization. This role is a key part of our leadership developme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • McKinney, Texas
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    QMHP-CS- Adult Intensive Services

    QMHP-CS- Adult Intensive Services

    COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER • McKinney, TX, United States
    serp_jobs.job_card.full_time
    The Intensive Services QMHP-CS, under the supervision of Intensive Services Clinical Supervisor, performs outpatient routine case management, skills training, medication training and support, and p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Support Specialist

    Client Support Specialist

    Zelis Healthcare, LLC • Plano, TX, United States
    serp_jobs.job_card.full_time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Executive - Financials Vertical

    Client Executive - Financials Vertical

    NetApp • Addison, Texas, United States
    serp_jobs.job_card.full_time
    About NetApp NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Solutions Fulfillment Center Manager

    Solutions Fulfillment Center Manager

    AmerisourceBergen Corporation (Cencora) • Frisco, TX, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN Patient Services Kelsey Seybold Clinic : Springwood Villages

    RN Patient Services Kelsey Seybold Clinic : Springwood Villages

    Optum • McKinney, TX, United States
    serp_jobs.job_card.full_time
    Explore opportunities with Kelsey-Seybold Clinic , part of the Optum family of businesses.Work with one of the nation's leading health care organizations and build your career at one of our 40 loca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    Walgreens • Celina, TX, United States
    serp_jobs.job_card.full_time
    Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities. Ensures efficient pharmacy workflow and a positive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Account Supervisor- Remote

    Patient Account Supervisor- Remote

    Conifer Revenue Cycle Solutions • Frisco, TX, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    The Supervisor is responsible for the supervision and leadership of the Patient Account Representatives, both on-site and telecommuters. Directly responsible for the interviewing, hiring, training, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager, Client Accounting Services-Onboarding and Projects

    Manager, Client Accounting Services-Onboarding and Projects

    Baker Tilly • Frisco, TX, United States
    serp_jobs.job_card.full_time
    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U. New York, London, San Francisco, Los Angele...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Contact CenterOperations Supervisor

    Contact CenterOperations Supervisor

    Valor VIP • Addison, TX, US
    serp_jobs.job_card.full_time
    Contact Center Operations Supervisor.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Specialist, Client Services

    Specialist, Client Services

    S&P Global • Dallas, Texas, United States
    serp_jobs.job_card.full_time
    This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Grade Level (...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • McKinney, Texas
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Community Based Clinician, MST

    Bilingual Community Based Clinician, MST

    Evidence-Based Associates • McKinney, TX, United States
    serp_jobs.job_card.full_time
    Must speak Spanish for this role.Do you have a passion for working with children and families? We are looking for compassionate, dedicated people in Collin County, Texas who want to empower youth a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Supervisor, Fulfillment Center

    Supervisor, Fulfillment Center

    Taylor Corporation • Addison, TX, United States
    serp_jobs.job_card.full_time
    Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career.We power our employees' potential and strive to create opportunity and security for every member...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • McKinney, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Growth Consultant

    Client Growth Consultant

    The Blue Haven Life • Richardson, Texas, USA
    serp_jobs.job_card.full_time
    This role focuses on helping clients expand their understanding of available solutions and guiding them toward the best path for their specific needs. You will host virtual consultations provide det...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Crypto Trader Job in McKinney, TX | Full Time

    Remote Crypto Trader Job in McKinney, TX | Full Time

    Maverick Currencies • McKinney, TX
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted