People Communications Manager

Job Summary

The People Communications Manager generates and administers daily communications to inform NAPA employees on people and change initiatives from inception to launch. This role crafts compelling, transparent messages to engage and update employees on changes impacting their work. The role drives the creation of a positive workplace culture by providing an employee-centric lens for communications content across internal and external channels.

Responsibilities

• Generates effective and measurable communication plans, by collaborating cross functionally with a wide range of stakeholders.
• Provides communication support on a variety of topics and projects, often requiring multi-tiered communication strategies aimed at multiple audiences.
• Supports communication initiatives during periods of organizational change, ensuring employees are informed and engaged throughout transitions.
• Creates content to effectively communicate HR-related news.
• Tracks and measures the success of communications efforts, to help inform recommendations to the leadership team.
• Amplifies NAPA’s employer brand and key messages on social media platforms by monitoring, responding, and engaging with audiences to foster community and brand loyalty.
• Serves as the primary writer and content creator for internal communications, constructing compelling, technically strong, transparent and engaging messaging for NAPA employees.
• Defines key performance indicators and prepares data reports for each communications channel.
• Maintains and monitors the NAPA internal communications editorial calendar.

Qualifications

Preferred Qualifications

Leadership

Physical Demands / Working Environment