Talent.com
Patient Account Services Specialist (Remote)
Patient Account Services Specialist (Remote)Remote Staffing • Salem, OR, US
serp_jobs.error_messages.no_longer_accepting
Patient Account Services Specialist (Remote)

Patient Account Services Specialist (Remote)

Remote Staffing • Salem, OR, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters.remote
job_description.job_card.job_description

Patient Account Services Specialist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

A Patient Account Services Specialist advocates for the patient and portrays "Putting People First" by taking a hands-on approach to help people on their path to better health. In this role, a Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review.

Role Overview :

  • Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8 : 00am8 : 00pm EST (MondayFriday)
  • Remote Role

What You Will Do :

  • Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient's journey from order to reimbursement for services. Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services.
  • Build a trusting relationship with patients by engaging in meaningful and relevant conversation.
  • Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate.
  • Accurately and consistently document each interaction in the appropriate Revenue Cycle system.
  • Record, review, and take next steps to follow-up and resolve patient concerns.
  • Gather and examine patient information to determine eligibility for payment plans.
  • Meet call center metrics that include call volume and call quality.
  • Use technology to effectively liaison with other departments across CVS Specialty.
  • Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone.
  • Required Qualifications :

  • 6 months experience in healthcare billing, reimbursement, collections practices, and / or infusion services.
  • Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.
  • Effective written and verbal customer service skills.
  • Ability to work independently and on a team.
  • Ability to offer emotional support and empathy.
  • Preferred Qualifications :

  • 1 year experience in healthcare billing, collections practices, and / or infusion services.
  • 1 year experience in pharmacy billing and reimbursement.
  • Education :

    Verifiable High-school diploma or GED required.

    Anticipated Weekly Hours :

    40

    Time Type : Full time

    Pay Range :

    The typical pay range for this role is : $17.00 - $34.15. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Great Benefits For Great People :

    We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  • For more information, visit https : / / jobs.cvshealth.com / us / en / benefits

    We anticipate the application window for this opening will close on : 12 / 19 / 2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

    serp_jobs.job_alerts.create_a_job

    Patient Service Specialist • Salem, OR, US

    Job_description.internal_linking.related_jobs
    Travel RN - Telemetry - Salem, Oregon - $2630 / week

    Travel RN - Telemetry - Salem, Oregon - $2630 / week

    Vetted Health • Salem, OR, United States
    serp_jobs.job_card.temporary
    Job Opportunity : RN - Telemetry\n\nPosition Details\nSpecialty : RN - Telemetry\nLocation : Salem, Oregon\nFacility : Triage\nEmployment Type : Temporary\nContract Length : 13 weeks\n\nJob Description\n...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist - $2,104 per week

    Travel Physical Therapist - $2,104 per week

    Nationwide Therapy Group • Lebanon, OR, United States
    serp_jobs.job_card.full_time
    Nationwide Therapy Group is seeking a travel Physical Therapist for a travel job in Lebanon, Oregon.Job Description & Requirements. NTG is committed to matching you to the right position and we prid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Specialist - Remote

    Customer Service Specialist - Remote

    TradeJobsWorkForce • 97322 Albany, OR, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Specialist

    Account Specialist

    TradeJobsWorkforce • 97322 Albany, OR, US
    serp_jobs.job_card.full_time
    Account Specialist Job Duties : Prepares work to be processed by gathering, sorting, organizing, and recording data, information, and documents.Co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Physical Therapist - $1,791 per week

    Travel Physical Therapist - $1,791 per week

    Host Healthcare • Salem, OR, USA
    serp_jobs.job_card.full_time
    Travel Physical Therapist - $1,791 per week at Host Healthcare summary : .Host Healthcare is seeking a travel Physical Therapist for a 13-week assignment in Salem, Oregon, offering competitive pay an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,733 to $1,921 per week in Dallas, OR

    Travel Physical Therapist (PT) - $1,733 to $1,921 per week in Dallas, OR

    LRS Healthcare • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Home Health Physical Therapist - $2,766 per week

    Travel Home Health Physical Therapist - $2,766 per week

    Jackson Therapy Partners • Salem, OR, USA
    serp_jobs.job_card.full_time +1
    Travel Home Health Physical Therapist - $2,766 per week at Jackson Therapy Partners summary : .As a Travel Home Health Physical Therapist, you'll provide essential physical therapy services to patien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Grants Pass, OR

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Grants Pass, OR

    CompHealth • Salem, Oregon, US
    serp_jobs.job_card.full_time
    CompHealth exists to make the locums process easier.Not only will we search for jobs that fit your interests, we'll be here to handle all the details like credentialing, housing, travel arrangement...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Home Health - $2,168 per week in Florence, OR

    Travel Nurse RN - Home Health - $2,168 per week in Florence, OR

    TravelNurseSource • Salem, Oregon, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with FlexCare to find a qualified Home Health RN in Florence, Oregon, 97439!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With access...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist - Paying up to $2,612 / week

    Travel Physical Therapist - Paying up to $2,612 / week

    Vivian Health • Lebanon, OR, United States
    serp_jobs.job_card.full_time
    Vivian is looking for Travel Physical Therapist Therapys in Lebanon, Oregon paying up to $2,612 / week At Vivian, we ensure your next step is a step forward. That's why we built a jobs marketplace tha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $3,047 per week in Hermiston, OR

    Travel Physical Therapist (PT) - $3,047 per week in Hermiston, OR

    Medical Solutions • Salem, Oregon, US
    serp_jobs.job_card.full_time
    A facility in Hermiston, OR is seeking its next amazing PT (Physical Therapist).Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nationwid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,884 per week in Hermiston, OR

    Travel Physical Therapist (PT) - $2,884 per week in Hermiston, OR

    Care Career • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Physical therapists work with patients to improve their movement and manage their pain.PTs use a variety of techniques to help their patients, including hands-on therapy, strengthening and stretchi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,940 per week in LaGrande, OR

    Travel Physical Therapist (PT) - $1,940 per week in LaGrande, OR

    Core Medical Group • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Client in OR seeking Physical Therapist : LTC / SNF.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role. Contract / travel assignmen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,592 to $1,918 per week in Lincoln City, OR

    Travel Physical Therapist (PT) - $1,592 to $1,918 per week in Lincoln City, OR

    Fusion Medical Staffing • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Travel Physical Therapist (PT).Facility in Lincoln City, Oregon.Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Lincoln City, Oregon.As a member o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,900 to $2,289 per week in Newport, OR

    Travel Physical Therapist (PT) - $1,900 to $2,289 per week in Newport, OR

    Fusion Medical Staffing • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Travel Physical Therapist (PT).Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Newport, Oregon. As a member of our team, you'll have the opportunit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,769 per week in Hermiston, OR

    Travel Physical Therapist (PT) - $2,769 per week in Hermiston, OR

    Triage Staffing LLC • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Travel Rehab : Physical Therapy Hermiston.Shift Details : 8H Days (8 : 00 AM-4 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Oregon City, OR

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Oregon City, OR

    CompHealth • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Interested in this assignment? Or maybe you still have not found what you are looking for? Contact one of our specialty-specific recruiters to get access to our vast network of open jobs, including...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,456 per week in Klamath Falls, OR

    Travel Physical Therapist (PT) - $2,456 per week in Klamath Falls, OR

    Atlas MedStaff • Salem, Oregon, US
    serp_jobs.job_card.full_time
    Atlas Medstaff is currently seeking candidates in the Physical Therapist (Physical Therapist) profession for a 13 week contract in the Klamath Falls, Oregon area. Atlas Medstaff is a premier staffin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted