Remote Customer Support AssociateEssence Journey • New York City, New York, USA
Remote Customer Support Associate
Essence Journey • New York City, New York, USA
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- serp_jobs.job_card.full_time
- serp_jobs.filters.remote
job_description.job_card.job_descriptionStrong written and verbal communication skills Excellent organizational and multitasking abilities Comfortable using digital tools email and chat platforms for remote work Ability to work independently while managing priorities effectively Previous experience in customer service administration or support is a plus but not required Flexible remote work schedule Professional development opportunities and access to training programs Collaborative and supportive team culture Access to company resources and tools to ensure success Exclusive employee perks
About the Role :
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment excels in communication and enjoys providing exceptional client experiences.
Key Responsibilities :
- Provide timely professional support to clients via email chat and phone
- Assist with scheduling follow-ups and general administrative tasks
- Maintain accurate records and document client interactions
- Collaborate with internal teams to resolve issues and improve overall client satisfaction
- Identify opportunities to enhance processes and improve the client experience
Qualifications :
Benefits :
Equal Opportunity Statement
We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.
Key Skills
Electrical Engineering,SQL,Active Directory,VMware,OS,Windows,Trouble Shooting,Linux,SAN,Java,Technical Assistance,Setup,hardware,Technical Support,Software support
Employment Type : Full Time
Experience : years
Vacancy : 1
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Customer Support Associate • New York City, New York, USA
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