CRM & Online Sales Coordinator

BimmerTech - We sell Do-It-Yourself technology upgrades and services to BMW owners all over the world. We give our customers more reasons to enjoy their cars every day and we love it. BimmerTech is a small team of enthusiasts located in Poland, USA and Dubai who joined forces to build a strong and internationally recognized company. Park assist cameras, navigation systems, smartphone integration and car audio upgrades are just a few types of innovative high-end products we offer. We have a presence both online and in our new Orlando showroom.

Who are we looking for?

A motivated and organized CRM & Online Sales Coordinator to help us take our online sales to the next level. This person will lead the setup and day-to-day management of the CRM platform, support online sales efforts, and help automate and improve how we communicate with our customers around the world.

This is a hands-on role ideal for someone who loves turning chaos into structure and enjoys working at the intersection of sales, customer experience and technology.

What will you be in charge of?

• Selecting, launching, and configuring a CRM system from scratch to support our sales and customer communication processes.
• Keeping the CRM system organized and optimized for team use.
• Coordinating the use of the CRM within the sales team - making sure everyone uses it effectively and consistently.
• Automating key parts of the sales funnel, such as follow-up emails and reminders.
• Supporting sales activities through channels like e-mail, chat and phone calls.
• Helping plan and coordinate special offers, product bundles, and promotions.
• Analyzing sales and customer data to improve processes and boost results.
• Working closely with sales and marketing teams to make sure tools and processes work together smoothly.
• Training and supporting sales team members.

What do we expect from the candidates?

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