IT Junior Help Desk Support

TruVolt Brands is looking for a skilled and motivated IT Junior Help Desk Support to join our growing team in Jersey this role youll install maintain and support computer systems and networks ensuring reliability and performance across the organization. Youll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology resilient in the face of challenges and committed to professional growth and continuous learning.

Role Overview

Were seeking someone with a solid 2-3 year career foundation in IT help desk / technical support . This is a junior entry level role with significant career growth potential. Someone who is looking for an exciting career in IT within our growing consumer products company. We need this individual to have strong communications skills and a high level of customer service. Youll need excellent troubleshooting & multitasking skills attention to detail and a proactive mindset to anticipate and solve IT issues before they become critical.

• Must have 2-3 years of professional work experience as an IT Help Desk professional within a company that has 100 or more employees.
• Must have a strong knowledge of Microsoft software computer hardware and Apple / Mac products.
• Must have a 4-year college degree in information technology / computer science or related field.
• Fully on-site role (9am - 6pm M-F) in Jersey City headquarters location.
• Primary job duties :

Configure workstations and peripherals (computers routers printers etc.).

What We Offer

Competitive compensation and benefits.

Company contributions toward health coverage for you and your family with plan options.

Incremental paid time off (PTO) based on tenure.

Paid holidays.

Modern open-concept workspaces that promote collaboration.

Employee discounts on company products.

Support for commuting via benefit contributions.

If youre ready to drive impact in a fast-paced forward-thinking environment wed love to have you on our team!

Required Experience :

Junior IC

Key Skills

user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 60000 - 75000