Operations Director

Job Description

Job Description

Summary

Leads the operations of a district or product / service system. Partner with commercial and supply chain teams to ensure business obligations are meet in timely, efficient, and profitable manner. Responsible for lower-level P&L and driving operations to meet revenue growth through strategic commercial initiatives. Responsibilities include employee management and development, inventory management, engineering, maintenance, operations, service, HSE, quality, training, planning, budget management, profitable operations and commercial strategy execution. Job levels are determined by geography, revenue, job proficiency or experience, product / service system complexity, or a combination of these factors. Handles special projects, as assigned.

Job Duties / Responsibilities

• Drive a safety culture and ensure compliance with industry and company policies.
• Lead service delivery infrastructure for multiple (2) business lines.
• Oversee order fulfillment and aftermarket service operations.
• Expand the scope of products and services offered target industry.
• Oversee three facilities and teams.
• Ensure safe, consistent, timely, and profitable operations.
• Manage finished goods inventory through the service center network.
• Collaborate with the sales group and supply chain to meet customer needs and drive business growth.
• Develop and execute commercial strategies to increase market share and profitability.
• Monitor and improve customer satisfaction and retention through service excellence.
• Support pricing strategies, contract negotiations, and margin improvement initiatives.
• Analyze market trends and customer data to identify new business opportunities.
• Drive efficient and profitable operations through p(l) management and operational KPI’s.

Skills / Knowledge

Education

Experience

About FET

FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.

FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.