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Collections Specialist
Collections SpecialistCFS • Landover, Maryland, United States
Collections Specialist

Collections Specialist

CFS • Landover, Maryland, United States
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  • serp_jobs.job_card.full_time
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About the Organization & Opportunity :

  • Our client is well-known within the food & beverage industry
  • Highly established organization that was founded in the 1990's
  • Current employees praise the work-life balance and opportunities for professional development and advancement

Collections Specialist

Responsibilities :

  • Collections Specialist will be responsible for Business-to-Business Collections
  • Collections Specialist will make outbound collections calls
  • Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.
  • Collections Specialist will utilize phone and email for collections, will use accounting system.
  • Collections Specialist will be trained on how to take a credit card payment.
  • Collections Specialist will utilize SX system. (Training will be provided.)
  • Collections Specialist will complete ad hoc task and projects, as requested.

    • Requirements :

  • 1 - 2+ years of business-to-business (B2B) collections experience required.

    • o Prior experience collection on some type of distribution is a plus.

  • Customer facing experience is a must
  • Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email
  • Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)
  • Degree is a plus but NOT required.
  • Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided.

    • Personality Fit :

  • Bubbly and customer service oriented
  • Diligent
  • Stays on task
  • Kind
  • Outgoing
  • Positive
  • Confidence to approach a manager or sales rep to get something resolved related to AR / Collections.
  • Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)
  • Thrives in a fast paced / high volume environment

    • Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!

    #INOCT2025

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    Collection Specialist • Landover, Maryland, United States

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