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Terminal Manager
Terminal ManagerForward Air • Wichita, KS, United States
Terminal Manager

Terminal Manager

Forward Air • Wichita, KS, United States
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Job Description :

Forward Air, Inc. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping / dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He / she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading / unloading of freight on assigned shifts. In addition, he / she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary .

Core Responsibilities & Duties :

  • Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations
  • Guarantee audit compliance within all areas of the operation
  • Review terminal operating reports and adjust labor schedules for increased efficiencies
  • Create onboarding strategies for hiring, training and overall employee retention
  • Focus on employee development : organic growth through cross-training
  • Ensure accurate daily asset reporting : Trailers, Forklifts, TAP Scanners, Load Bars and Containers
  • Manage and react to day-to-day operational requirements in a professional and timely manner
  • Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers
  • Assign job tasks to workers according to unloading and loading schedules
  • Ensure appropriate load plans and proper load balance to ensure safe vehicle operation
  • Coordinate work assignments, monitor performance, and provide training on relevant job duties
  • Provide a clean, safe working environment for all personnel and visiting customers
  • Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation
  • Must be able to frequently lift and / or move up to fifty (50) pounds
  • Must be able to occasionally lift and / or move up to ninety (90) pounds
  • Other duties as assigned

Qualifications :

  • Strong team player that thrives in a fast-paced environment
  • Ability to drive performance of direct reports and lead a team in a lean manufacturing environment
  • Understand P&L statements and analyze areas for production improvement.
  • Must be willing to work various shifts and days per week.
  • International / Import experience is a plus
  • Minimum 3 years management experience
  • Degree preferred
  • Transportation experience preferred
  • Demonstrated operational management experience of minimum 15 person unit or larger required
  • Knowledge of proper freight handling techniques
  • Knowledge of Hazardous Materials handling
  • Ability to communicate effectively with all levels of operations
  • Must be flexible to work weekends and nights
  • Forklift and general freight handling experience
  • Skills :

  • Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  • Must have the ability to work in a fast paced environment
  • General computer skills - Microsoft Office, Outlook, AS400
  • Excellent communication and problem solving skills
  • Forward Air is an Equal Opportunity employer.

    #LI-Onsite #FWRD3

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    Terminal Manager • Wichita, KS, United States

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