Inside Sales Representative — Work from Home

The Forehand Agency is seeking a sales-oriented Inside Sales Representative to support account growth by evaluating customer needs, recommending tailored solutions, and closing business through high-volume inbound and outbound contact. This remote-friendly, work-from-home role emphasizes consultative selling, pipeline management, and measurable sales performance within a small, collaborative team. Structured onboarding and ongoing training provide clear advancement paths and rapid ramp-up.

Key responsibilities

• Handle a high volume of outbound interactions using a consistent customer-experience methodology and consultative selling techniques.
• Qualify leads, conduct needs assessments, present tailored life and health insurance solutions, and close sales aligned with customer objectives.
• Pursue upsell, cross-sell, and retention opportunities to maximize account value and revenue growth.
• Maintain and advance pipeline activity to meet daily, weekly, and monthly sales targets and conversion goals.
• Aim for first-call resolution by troubleshooting, coordinating timely follow-up, and escalating issues as appropriate.
• Accurately document interactions, opportunities, and outcomes in CRM and contact-center systems; ensure account records and forecasts remain current and reliable.
• Participate in structured onboarding, ongoing skill development, and regular sales coaching; collaborate with teammates to refine outreach strategies, messaging, and processes.

Qualifications

Performance expectations

What we offer

Relevant keywords : inside sales, inside sales representative, remote sales, work from home, consultative selling, life insurance sales, health insurance sales, telesales, contact center, CRM, pipeline management, account management.