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Call Coach
Call CoachVirtualVocations • Baton Rouge, Louisiana, United States
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Call Coach

Call Coach

VirtualVocations • Baton Rouge, Louisiana, United States
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A company is looking for a Call Coach in the Sales department.

Key Responsibilities

Review and audit calls to ensure sales criteria are met

Provide coaching and feedback to agents to improve performance

Conduct training sessions and develop performance improvement plans

Required Qualifications

1 year of call coaching experience (preferred)

Bachelor's degree (preferred)

Experience with Microsoft Office Suite

Experience in the consumer lending or financial services industry

Knowledge of reverse mortgage products (preferred)

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Coach • Baton Rouge, Louisiana, United States

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