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Inpatient Heart Failure Nurse Navigator
Inpatient Heart Failure Nurse NavigatorTufts Medicine • Boston, MA, US
Inpatient Heart Failure Nurse Navigator

Inpatient Heart Failure Nurse Navigator

Tufts Medicine • Boston, MA, US
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Job Overview

This position, in conjunction with Case Management, coordinates the transition of care from one health care setting to another which includes :   inpatient , Home Health Care, Skilled Nursing Facility, Rehab facilities.  Educates the patient and / or family regarding the patient's clinical condition, treatment, postoperative course, and the patient's role in recovery. Collaborates and communicates with a wide range of multidisciplinary providers with the goal of achieving an exceptional patient experience and the best possible patient outcomes .

Job Description

Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list .  Other duties and responsibilities may be assigned.

Inpatient Care

  • Identifies eligible inpatients using established program criteria

Delivers education to the patient and caregivers, including teach back interventions

  • Performs risk assessment using standardized tool
  • Supports non-cardiology primary providers with HF guideline directed medical therapies plan, including liaising with pharmacy
  • Transitions of Care

  • Collaborates with other members of inpatient care team to develop discharge care plan
  • Coordinates post-discharge care to ensure seamless transition

  • Collaborates with pharmacist on medication reconciliation
  • Schedules post-discharge clinic appointments
  • Communicates with patient’s PCP and post-acute care providers regarding post-discharge care expectations
  • Develops a plan for scheduled check-ins with patients and caregivers
  • Post-Discharge Care

  • Calls patient by phone at pre-determined intervals
  • Ensure patient adherence with care plan (e.g., medications, self-monitoring)

  • Communicates closely with the patient and their family during the first 30 days post-discharge to ensure they are fully informed and supported during the transition period
  • Reminds patients of upcoming appointments
  • Helps resolve obstacles to adherence and wellbeing
  • Data Collection

  • Collects and documents key data points into appropriate systems (e.g., risk assessment score)
  • Helps provide QA of appropriate systems to ensure data integrity
  • Performs interval reviews of readmission cases to identify opportunities for improvement
  • Program Development

  • Recommends improvements or development of standards of practice for inpatient, post-acute, home and ambulatory care of patients
  • Participates in the development and evaluation of program tools and interventions, such as patient education materials, risk assessment tools, and databases
  • Provides educational in- and outreach to providers in the network
  • Works in collaboration with heart failure disease management NP and RN
  • Qualifications

  • Bachelor of Science degree in Nursing
  • Registered nurse with current unrestricted Massachusetts state license
  • Heart failure nurse certification highly desirable
  • Minimum of 5 years of clinical nursing experience working with heart failure cardiology patient population
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    Heart Failure • Boston, MA, US

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