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Network Telecom Specialist- Tier I (Onsite)
Network Telecom Specialist- Tier I (Onsite)Serigor Inc. • Richmond, VA, NC, US
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Network Telecom Specialist- Tier I (Onsite)

Network Telecom Specialist- Tier I (Onsite)

Serigor Inc. • Richmond, VA, NC, US
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Job Title :

  • Network Telecom Specialist- Tier I (Onsite) Location : Raleigh, NC Duration : 12 Month Job Description : The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network).
  • Troubleshooting issues with networks and find resolutions to the issues from a central location.
  • Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution.
  • Will operate in a 24 / 7 operation and maintain current SLA’s.

Skills Required :

  • Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science Self-motivated, enthusiastic, and able to handle multiple support cases Customer-oriented, and capable of providing high levels of client satisfaction Collaborate and work well with others Strong skills in working with clients and communication Skills :   Skill Required / Desired Amount of Experience Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

    • Required 3 Years Knowledge regarding at least one of the following vendor products :

  • Juniper, VMWare, Microsoft, Cisco Required 3 Years Strong writing skills to maintain organized documentation Required 3 Years Knowledge of network cabling, network classification and network topology Required 3 Years Experience with VOIP technologies is a plus Highly desired 3 Years Experience in a NOC environment is preferred Highly desired 3 Years Powered by JazzHR
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    Network Specialist • Richmond, VA, NC, US

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