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E-Commerce Operation Associate
E-Commerce Operation AssociateStyle Korean • Buena Park, CA, United States
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E-Commerce Operation Associate

E-Commerce Operation Associate

Style Korean • Buena Park, CA, United States
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  • serp_jobs.job_card.full_time
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About StyleKorean

StyleKorean Inc. is in Buena Park, CA., operating wholesale as well as an E-commerce retail business of K-beauty products in the US market. It is a subsidiary of Silicon 2 in Korea.

Location

  • Buena Park, CA

Key Responsibilities

  • Process daily customer orders in accordance with customer requirements, ensuring all SLAs (Service Level Agreements) are consistently met
  • Provide customer service via email and mobile applications, responding to inquiries and resolving issues promptly
  • Accurately enter, update, and manage order-related data in the company system, ensuring processing is completed within required lead times
  • Collaborate with team members at the South Korea headquarters to support aligned operations
  • Analyze SKU (Stock Keeping Unit) data to identify sales trends, pricing patterns, top-selling products, and new product launches
  • Use shipping software and customer portals to track, verify, and manage order and shipment details
  • Communicate daily with warehouse staff regarding carriers, pickups, shipment schedules, and order status updates
  • Monitor and manage website content, including product listings, pricing, and inventory levels
  • Oversee back-order fulfillment and ensure inventory availability
  • Support operations for offline retail stores by coordinating product deliveries, logistics scheduling, and inventory management
  • Maintain smooth communication with offline store teams to optimize store operations and supply chain flow
  • Perform additional duties as assigned by the manager

    • Qualifications

  • Strong knowledge and passion for beauty and skincare brands
  • Basic understanding of sales principles and customer service practices
  • Excellent written and verbal communication skills
  • Strong organizational and time management abilities
  • Ability to conduct market research and identify current market trends
  • Effective problem-solving skills
  • Proficient in Microsoft Office and other basic computer tools(e.g., Excel, Google Sheets)
  • Must be legally authorized to work in the United States
  • Background check required after a conditional offer is made, in accordance with applicable laws

    • Preferred Qualifications

  • Korean / English bilingual proficiency (intermediate speaking, reading, and writing) preferred to support communication with Korean customers, vendors, the internal team, and the HQ.

    • Compensation

  • $20-$25 / hour (based on experience and qualifications)

    • Schedule

  • Business hours : 8 : 30 AM - 5 : 30 PM (1-hour lunch), Monday to Friday

    • Full-Time Employee Benefits

  • Health Insurance premium for the employee is paid 100% by the Company, including vision & dental (PPO)
  • 12 days of paid time off (PTO) in the first year, with annual increases based on tenure
  • Paid Holidays
  • 401(k) with company matching
  • Year-end Discretionary Bonus
  • Employee discount
  • Catered lunch provided

    • Equal Employment Opportunity

    StyleKorean Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected under applicable law.

    Legal Authorization & Background Check

    Applicants must be legally authorized to work in the United States. Employment sponsorship is not available for this position. Any employment offer is contingent upon successful completion of a background check, conducted in accordance with applicable laws.

    Accessibility

    StyleKorean Inc. will provide reasonable accommodations to applicants with disabilities throughout the recruitment process, as required under applicable law.

    We sincerely appreciate all applications; however, only candidates selected for further consideration will be contacted.

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    Ecommerce Associate • Buena Park, CA, United States

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