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Named Account Manager
Named Account ManagerMitel • Durham, NC, US
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Named Account Manager

Named Account Manager

Mitel • Durham, NC, US
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Named Account Manager

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

We are seeking a dynamic and results-driven Named Account Manager to join our team! The Named Account Manager, Vertical Sales is responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the states of Texas, Oklahoma, Louisiana and Arkansas.

The NAM will be responsible for selling the company's products both direct and through channel partners, within a geographical territory. This role will be responsible for State, Local and Education (SLED) and Healthcare accounts within the Western Region and you must live locally to this region.

Responsibilities :

  • Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
  • Generating SLED and Healthcare business opportunities and managing the sales process through to closure of the sale.
  • Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
  • Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
  • Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
  • Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
  • Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
  • Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
  • Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
  • Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
  • Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
  • Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements :

  • Bachelor's degree preferred; or high school diploma + relevant experience.
  • 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions.
  • Have successfully managed a $3M+ quota.
  • Must have experience selling into SLED and Healthcare verticals.
  • Knowledge of Cloud computing, VMware and Data Centers is a required asset.
  • Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.
  • Creative with business planning and implementing sales initiatives.
  • Possesses strong Account planning skills.
  • Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
  • Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
  • Proficiency in CRM software and other sales tools for pipeline management and reporting.
  • Ability to work independently and as part of a collaborative team environment.
  • Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

    At this time, we are not offering sponsorship for US work authorization for any new job applicants.

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    Account Manager • Durham, NC, US

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