Patient Services Rep Center for Wellness
- serp_jobs.job_card.full_time
Patient Services Representative
As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve.
Essential Functions
- Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
- Performs clerical functions, including, but not limited to : answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes / sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.
- Performs patient registration and check-in : confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out : schedules follow-up appointments or confirms future appointments.
- Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR / HER scanning.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required
Preferred
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health Cares For You
Primary Location
SITE - 1534 Kalamazoo Ave SE - Grand Rapids
Department Name
Family Medicine - Boston Square
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
7 : 00 a.m. - 5 : 30 p.m.
Days Worked
Monday - Friday
Weekend Frequency
N / A
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
serp_jobs.job_alerts.create_a_job
Patient Service Rep • Grand Rapids, MI, US
Travel Physical Therapist (PT) - $1,758 to $1,926 per week in Alpena, MI
Travel Physical Therapist (PT) - $1,985 to $2,392 per week in Fort Gratiot, MI
Travel Physical Therapist (PT) - $1,820 to $3,000 per week in West Branch, MI
Travel Physical Therapist (PT) - $1,989 per week in Detroit, MI
Travel Physical Therapist (PT) - $1,940 per week in Sturgis, MI
Travel Physical Therapist (PT) - $1,758 to $1,926 per week in Alpena, MI
Travel Physical Therapist (PT) - $2,030 per week in Petoskey, MI
Travel Physical Therapist (PT) - $2,020 per week in Battle Creek, MI
Patient Services Representative Associate
Travel Physical Therapist (PT) - $2,512 per week in Hillsdale, MI
Patient Services Representative - Podiatry • Days - 40hrs / wk.
RN Behavioral Health
Travel Physical Therapist (PT) - $1,940 to $2,151 per week in Battle Creek, MI
Travel Nurse RN - Home Health - $1,805 per week in Battle Creek, MI
Travel Physical Therapist (PT) - $2,188 per week in Detroit, MI
Travel Physical Therapist (PT) - $1,924 to $2,108 per week in Detroit, MI
Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Cadillac, MI
