D365 Training Lead (Cincinnati)Areti Group | B Corp • Cincinnati, OH, US
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D365 Training Lead (Cincinnati)
Areti Group | B Corp • Cincinnati, OH, US
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job_description.job_card.job_description35+ years of hands-on experience with D365 Finance & Operations (or AX 2012 with upgrade exposure). Strong functional understanding of at least two core modules (e.g., Finance, GL, AP / AR, Procurement, Inventory, Production, Warehouse). Proven experience designing and delivering ERP training to diverse user groups. Ability to translate complex system processes into clear, user-friendly training content. Excellent communication, presentation, and facilitation skills. Experience collaborating with business and technical stakeholders in large transformation or ERP rollout projects. Strong documentation and content creation capabilities (PowerPoint, Word, e-learning tools, etc.). Microsoft certifications in D365 Finance, Supply Chain, or related modules. Experience in change management or working within a formal change program (e.g., Prosci). Prior involvement in multi-site or global ERP rollout programs. Experience creating interactive content using tools such as Articulate, Camtasia, or similar. Must be able to work on-site in Cincinnati as required (some hybrid flexibility possible). Candidates must be eligible to work in the U.S. Some travel to regional sites may be required depending on project stage.
Job Specification : D365 Finance & Operations Trainer (Contract)
Location : Cincinnati, Ohio Hybrid by - weekly Travel
Contract Length : 612 months (with possible extension) C2C Contract
Start Date : ASAP
Overview
We are seeking an experienced Microsoft Dynamics 365 Finance & Operations (F&O) Trainer to support a major implementation program in Cincinnati. The ideal candidate will have deep functional knowledge of D365 F&O, strong communication skills, and a proven track record of designing and delivering training to end users, superusers, and business stakeholders.
Key Responsibilities
- Develop comprehensive training materials, including manuals, process guides, e-learning assets, and quick reference documents tailored for D365 F&O users.
- Deliver instructor-led training sessions (on-site and virtual) for Finance, Supply Chain, Procurement, Warehouse, and related modules.
- Support business readiness activities by assessing user training needs and tailoring content appropriately.
- Collaborate with functional consultants, change management teams, and project leads to align training with business processes.
- Conduct train-the-trainer programs to enable internal teams to deliver future training.
- Provide on-the-ground go-live support, including floor-walking, user assistance, and troubleshooting user issues.
- Track training progress, attendance, assessments, and user readiness metrics.
- Update materials postgo-live to reflect system changes or user feedback.
Required Skills & Experience
Preferred Qualifications
Additional Details
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Training Lead • Cincinnati, OH, US
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