Help Desk Internship

Help Desk Internship

Job ID

2025-4890

Type

Contract W-2 FTE

Responsibilities

Sentinel is seeking internship candidates looking to gain hands on experience working with our Help Desk team. You will spend your summer working with Sentinel's top engineers shadowing and training to build your skills in technical competencies and customer relations. You will have the opportunity to learn some of the most innovative technologies. This internship program is designed to take your knowledge from classroom knowledge and skills into hands on practical implementation. At the end of the internship you will be reviewed by our internal hiring managers for an opportunity to receive a job offer for future employment. This position is located in Downers Grove, IL.

Qualifications

Minimum of a junior in college or higher working towards a Bachelor's degree

• Major in Computer or Network Engineering or related field
• Hands-on experience in networking, cloud, and / or network security is helpful but not required.
• Must have excellent verbal and written communication skills for working with our internal teams and our clients.
• Experience working in customer service or customer facing environment is a plus
• Ability to work independently and in a team environment.
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver's license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range : $23.00 an hour

What you get :

We offer weekly competitive pay, medical, dental, vision, 401K and more.

Overview

MOTIVATED.....make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us :

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at www.sentinel.com / careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

The "Know Your Rights" Poster is available here

Sentinel EEO Policy Statement is available here.

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