Treatment Coordinator

Job Description

Job Description

About Us

For over 31 years, Robinson + Ries Orthodontics has proudly served the Columbia, Missouri community—creating thousands of beautiful, confident smiles. At our practice, we emphasize a patient-centered approach, skillfully blending advanced technologies—such as Invisalign, Damon braces, clear braces, overbite correctors, palatal expanders, and accelerated treatment options like Accelent or Propel—to tailor treatment plans that meet each patient's unique goals and schedule.

Position Overview

We're seeking a compassionate, detail-oriented candidate to help us uphold our reputation for excellence and personalized patient care. Whether you're guiding patients through their first consultation or assisting with advanced treatment options, you'll be an essential part of delivering exceptional orthodontic experiences.

Why Join Us

• Be part of a practice with deep roots in the Columbia community and a reputation for excellence.
• Work in an environment where you get to start the process of creating a beautiful smile for all of our patients, and watch their confidence grow in the process.
• We offer competitive pay with monthly bonus opportunities alongside medical, dental, and vision insurance options. We also offer a matching 401k program, STD and LTD Insurance options, company-sponsored Life Insurance plans, 6 paid holidays, and Paid Time Off.
• Thrive in a collaborative, patient-first environment where every smile—and every team member—matters.

Summary of Position :

The Treatment Coordinator is a pivotal role to Robinson and Ries Orthodontics and serves as a primary point of contact for potential customers. This role will focus on customer development and ensuring excellent customer service to promote the business and retention. This role will provide a wealth of knowledge of treatment plans and best practices.

Essential Job Function :

Core Competencies :

Knowledge, Skills and Abilities :

Education and Experience