Technical Supervisor

Primary City / State :

Phoenix, Arizona

Department Name : Microbiology-Ref Lab

Work Shift : Evening

Job Category : Lab

Your pay and benefits are important components of your journey at Sonora Quest Laboratories / Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY

This position provides general operational supervision under the direction of the director / manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improves processes to provide high quality and cost effective services.

CORE FUNCTIONS

1. Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department

2. Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and / or provides input for the department budget.

3. Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).

4. Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.

5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

Provides direct supervision to 10 to 40 technical staff.

TYPE OF SUPERVISORY RESPONSIBILITIES

Hires, trains, conducts performance evaluations, and supervises the workflow for staff. This includes initiating promotions, transfers, and performance management actions. Ensures department expenditures are in line with annual budget requirements. Oversees work schedule and daily activities of department staff.

SCOPE AND COMPLEXITY

Supervisory responsibility of providing quality, timely, reliable and consistent services. Internal and external customers include laboratory staff, hospital staff, pathologists, medical directors, physician's offices, patients, vendors, regulatory agencies and educational facilities. Confers with director / manager for unusual situations.

PHYSICAL DEMANDS / ENVIRONMENT FACTORS

Able to sit, stand, walk, end, squat, reach, and stretch frequently. May be required to lift up to 25 pounds. Must use standard precautions due to threat of exposure to blood and body fluids. Needs adequate color vision. Requires significant use of computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Ability to communicate effectively. May require off-site travel.

MINIMUM QUALIFICATIONS

• Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years' training and experience in high-complexity testing in the respective specialty.

PREFERRED QUALIFICATIONS

EEO Statement :

EEO / Disabled / Veterans

Our organization supports a drug-free work environment.

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