ERP Business Analyst

Our client, an industry leading manufacturer of precision metal and steel components, has an immediate need for an experienced ERP Business Analyst, to join their winning team in Springfield. Our candidate of choice will play a crucial role in supporting our Epicor ERP system. You will analyze business requirements, develop solutions, and providing technical support to end-users, and bring a strong background in Epicor ERP, excellent problem-solving skills, and a passion for helping others. KEY RESPONSIBILITIES : Collaborate with stakeholders to gather and document business requirements Analyze existing processes and recommend improvements using Epicor ERP Create detailed functional specifications and process documentation Develop and customize Epicor solutions, including reports, dashboards, and workflows Utilize Epicor’s customization tools (e.g., BPM, dashboards, and custom code) to enhance system functionality Perform system testing and validation to ensure quality deliverables Provide first-level technical support for Epicor ERP users Troubleshoot and resolve system issues and user inquiries efficiently Maintain documentation of issues, resolutions, and knowledge base articles for root cause analysis of systemic issues Assist in developing training materials and conducting user training sessions Support end-users in the effective use of the Epicor system, promoting best practices Stay updated on Epicor enhancements and industry trends Participate in system upgrades and improvements to optimize functionality KEY REQUIREMENTS : Bachelor’s degree in computer science, Information Systems, Business Administration, or related field Proven experience with Epicor ERP, preferably in a similar role Familiarity with manufacturing or distribution processes Experience with integrations and API usage Strong analytical and problem-solving skills Proficiency in SQL and experience with reporting tools (e.g., SSRS, Epicor Report Designer) Excellent communication and interpersonal skills Ability to work independently and as part of a team in a fast-paced environment Experience in a help desk or technical support role is a plus WE OFFER : We offer an excellent benefit package Paid Vacation & PTO Time Eleven (11) Paid Holidays Life Insurance 401K 100% Tuition Reimbursement Please apply today to be immediately considered for the role! Elgen Staffing is the fastest growing staffing agency in New Jersey. With a deep understanding of today's hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!