Talent.com
Director, IT Operations
Director, IT OperationsApellis • Waltham, Massachusetts, USA
Director, IT Operations

Director, IT Operations

Apellis • Waltham, Massachusetts, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Position Summary :

The Director IT Operations is responsible for leading and coordinating the day-to-day operational functions of the Information Technology organization at Apellis. This role oversees the Support Infrastructure and Security teams ensuring that all IT operational services are reliable secure and compliant.

Working closely with the Executive Director Information Technology the Director will translate IT strategy into operational plans and ensure effective delivery of technology services that enable business productivity and compliance. This role requires a balance of hands-on operational leadership cross-functional collaboration and team development across a global environment.

Key Responsibilities Include :

  • Lead and manage the IT Operations organization including the Support Infrastructure and Securityteams.
  • Oversee daily IT operations to ensure high availability reliability and performance of systems andservices.
  • Drive excellence in IT Service Management (ITSM) through implementation and optimization of ITIL-based processes.
  • Develop and monitor service level agreements (SLAs) key performance indicators (KPIs) andoperational metrics across all IT domains.
  • Ensure robust cybersecurity data protection and compliance controls in alignment with corporatepolicies and regulatory standards (e.g. SOX NIST CSF HIPAA GDPR FDA 21 CFR Part 11).
  • Manage IT infrastructure lifecycle including cloud platforms networks identity management andendpoint systems.
  • Oversee vendor relationships contracts and managed service provider (MSP) performance.
  • Collaborate with IT leadership to develop and execute operational roadmaps and continuousimprovement initiatives.
  • Lead incident change and problem management processes to ensure timely resolution and minimal business disruption.
  • Support internal and external audits risk assessments and remediation activities.
  • Foster a culture of collaboration accountability and operational excellence within the IT team.

Education Registration & Certification :

  • Bachelors degree in Computer Science Information Technology or a related field required;Masters degree preferred.
  • Minimum 810 years of progressive IT experience with at least 35 years in a leadership or management role overseeing IT operations infrastructure or security.
  • Experience working in a regulated industry (biotech pharmaceutical or life sciences) strongly preferred.
  • Demonstrated experience managing IT operations in cloud-based and SaaS-driven environments.
  • Certifications such as ITIL CISSP CISM PMP or cloud (AWS / Azure) preferred.
  • Experience :

  • Strong understanding of ITIL principles IT service delivery and infrastructure management.
  • Solid knowledge of information security frameworks and regulatory compliance requirements.
  • Proven leadership and people management skills with the ability to coach and develop high-performing teams.
  • Strong analytical problem-solving and decision-making abilities.
  • Excellent communication and interpersonal skills with the ability to work effectively across all levels of the organization.
  • Highly organized adaptable and results-driven with a continuous improvement mindset.
  • Exceptional vendor management skills including experience overseeing managed service providers negotiating contracts and driving accountability for performance and value delivery.
  • Ability to manage multiple priorities and deliver results in a fast-paced dynamic environment.
  • Benefits and Perks :

    Base salary for this role will consider multiple factors including but not limited to candidate qualifications relevant expertise specialized skills and industry experience in complement-targeted therapies.

    The targeted base salary range for this position is $187200 - $280700 per year. This range represents the base salary only and reflects Apellis commitment to competitive compensation within the biopharmaceutical industry. The final salary offered may vary based on individual qualifications business needs and current market conditions.

    Apellis offers a comprehensive benefits package including a 401(k) plan with company match inclusive family building benefits flexible time off summer and winter shutdowns paid family leave disability and life insurance and more! Visithttps : / / learn more.

    Company Background :

    Apellis Pharmaceuticals Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

    For more information please visit follow us on Twitterand LinkedIn

    EEO Statement :

    Apellis is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex (including pregnancy) gender (including gender nonconformity and status as a transgender or transsexual individual) age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information marital status AIDS / HIV status smoker / nonsmoker and occupational pneumoconiosis or any other characteristic protected under applicable federal state or local law.

    For San Francisco postings : Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

    Other Duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

    Required Experience :

    Director

    Key Skills

    Employee Relations,Employee Evaluation,Management Experience,Profit & Loss,Conflict Management,Operations Management,Project Management,Budgeting,Leadership Experience,Supervising Experience,Leadership management,Financial Planning

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 187200 - 280700

    serp_jobs.job_alerts.create_a_job

    Director It • Waltham, Massachusetts, USA

    Job_description.internal_linking.related_jobs
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDash • Bellingham, MA, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Attleboro, Massachusetts
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Medical Director Hospital Medicine, Mansfield Hospital

    Medical Director Hospital Medicine, Mansfield Hospital

    OhioHealth • Mansfield, US
    serp_jobs.job_card.full_time
    Join an award winning, physician-led health system that prides itself on an inclusive, collegial and innovative culture.Medical Director of Hospital Medicine. Assist in development and ongoing manag...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director - Network Services

    Director - Network Services

    UMass Lowell • Lowell, MA, United States
    serp_jobs.job_card.full_time
    The Director of Network Services is the chief architect and leader of the Network Services group in Information Technology. The Director of Network Services is responsible for managing, leading, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Student Accounts

    Director of Student Accounts

    InsideHigherEd • Nashua, New Hampshire, United States
    serp_jobs.job_card.full_time
    Reporting to the Vice President for Finance and Administration the Director is charged with overseeing the accurate assessment of tuition and fees and coordinating the collection of all funds recei...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Senior Cloud & Infrastructure Director

    Remote Senior Cloud & Infrastructure Director

    Vista Equity Partners Management, LLC • Concord, MA, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A leading event management platform is seeking a Director of Cloud and Infrastructure to manage their cloud operations and DevOps practices. This role requires expertise in AWS, DevOps automation, a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Casino IT Manager

    Casino IT Manager

    Jobot • Nashua, NH, US
    serp_jobs.job_card.full_time
    Growing Hospitality and Gaming Organization - Exciting Projects - Gaming / Casino Experience Required.This Jobot Job is hosted by : Dan Urbaniak. Are you a fit? Easy Apply now by clicking the "Apply No...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales and Operations Management Trainee

    Sales and Operations Management Trainee

    Penske Truck Leasing Co., L.P. • Norton, MA, US
    serp_jobs.job_card.full_time
    As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Risk Manager - Senior

    IT Risk Manager - Senior

    h3 Technologies • Framingham, MA, United States
    serp_jobs.job_card.full_time
    Identity and Access Management (IAM).Extensive experience and expertise in IT Governance, Risk, and Compliance Management, with at least 10+ years of progressive leadership in the areas of IT risk ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Capture Director- Hanscom AFB, MA

    Capture Director- Hanscom AFB, MA

    Credence • Bedford, Massachusetts, US
    serp_jobs.job_card.full_time
    Overview : At Credence, we support mission-critical national security and federal health missions through trusted human expertise and secure, agentic AI. We deliver cutting-edge solutions in AI / ML, e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Account Management

    Director, Account Management

    AmerisourceBergen Corporation (Cencora) • Mansfield, MA, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director, IT Operations

    Director, IT Operations

    Apellis Pharmaceuticals, Inc. • Waltham, MA, United States
    serp_jobs.job_card.full_time
    The Director, IT Operations is responsible for leading and coordinating the day-to-day operational functions of the Information Technology organization at Apellis. This role oversees the Support, In...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Business Analytics

    Director, Business Analytics

    Ardelyx • Waltham, MA, United States
    serp_jobs.job_card.full_time
    Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Clinical Operations

    Director, Clinical Operations

    Clinical Dynamix, Inc. • Watertown, MA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Director, Clinical Operations is a leadership role responsible for overseeing and managing all aspects of clinical operations for a high priority immunology program. This individual possesses cl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    Walgreens • Framingham, MA, United States
    serp_jobs.job_card.full_time
    Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities. Ensures efficient pharmacy workflow and a positive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director IT G&A

    Director IT G&A

    Viridian Therapeutics • Waltham, MA, United States
    serp_jobs.job_card.full_time
    At Viridian, we work with a sense of urgency for patients, creating unity with our team, the industry, and the community. We are committed to using proven science and engineering to improve the live...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Market Operations Director

    Market Operations Director

    Wonder • Burlington, MA, US
    serp_jobs.job_card.full_time
    Everything’s on the menu at Wonder.The Wonder app is the premiere platform to feed every craving, all in one order.Our 25+ award-winning restaurant partners span every cuisine you can think of, fro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Account Director (CGT Treatment Centers)

    Account Director (CGT Treatment Centers)

    MCKESSON • MA, United States
    serp_jobs.job_card.full_time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted